6/10 – Okay
Sara B.
5. März 2024
Gut: Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit, Check-in und Kommunikation
Not sure what to say
I'll start by saying house was a great size. Open living which was great for family. Location was amazing. We tried to enjoy our stay but certian things just made it difficult. No Aircon, Only a plug in fan which did not help it was so humid at night no one slept well. Even a ceiling fan would have helped alot. We are in Australia after all. Beds in the bunk bed room definitely need some maintenance. (Ladder and safety railing) No sharp knifes or scissors we could not prepare food properly. 80% of the dishes had to be washed before use. No scrubber to wash dishes and an empty box of dishwash tablets for the dishwasher. 4 lights in the kitchen entry did not work. Also the light above the hotplate did not work so if cooking at night it was quite dark. Both gas bottles for the bbq were empty so we could not use. We just felt a bit of neglect in cleaning and preparing the property for visitors. Information to recieve the keys was also incorrect we ended up waiting 30mins for a response. Had to contact stayz directly also. With everything together and paying on the upper side of the price point per night it was disappointing. I hope this can be taken as constructive criticism.
Sara B.
Aufenthalt von 3 Nächten im März 2024
