2/10 – Ungenügend
Nubia O.
21. Aug. 2023
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Horrible
One of the bathrooms is clogged, and the top stove was at our arrival only 2 burners were working and by the third day only one, the refrigerator was not Colling enough, the air conditioning during the day was not working, and the owner may controlling thru the app because it never goes down, the house was awfully dirty, like never see, the “manager” contact number was just the voice machine so that was no point to contact them, but I did send videos and pictures about my complaint but no one hadn't contacted me to resolve the issues I had.
I was very disappointed with a lot things, broken dishes, cabinets falling off… and embarrassed at the same time because I had my whole family came from Brasil and Europe, we planned this vacation for so long and we had “zero” desire to stay at the house during our time in Orlando.
I asked for a discount because the house looks so nice in the picture but in person looks horrible, Finding the house dirty was the worse, you can tell was only touch-up cleaning, and with a lot of other issues, I ZERO recommend this place. The house is big but needs a lot of attention in order to be list for family vacation .
👎👎👎
Nubia O.
Aufenthalt von 5 Nächten im August 2023
