4/10 – Schlecht
Verifizierter Reisender
6. Mai 2024
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Sad
Upon arriving at 7:30 on a Friday night we were very happy about our choice. The view from the balcony was amazing and the condo had pretty much everything we needed. The next morning I was using the toaster that had no handle on it and was shocked 3 times but I finally got my item toasted. The I went to take a shower but the shower curtain did not fit the length so the floor did get wet. My husband then came in from the main living area to take his shower. As he stepped into the shower he left black footprints on the tub. I’m going to say that the floors never got cleaned. Up until that moment we weren’t wearing shoes inside. That’s when we started noticing other areas of the condo that needed cleaned. The office was closed since it was the weekend and the earliest we could get in to talk to someone was Tuesday. The lady in the office was very nice and offered to send someone up to clean but we declined because we were leaving the next day. What was really disturbing was the fact that the condo owner or family member had just checked out before we arrived. I really don’t think it was cleaned before we got there. I would advise anyone renting this condo I’d to do the white sock test through the whole place. Report problems as soon as you can. We spent a lot of money to stay here but in the end we are disgusted.
5/6/24 The realty comp is trying to get us a 15% refund. Cost of cleaning and linen. Disappointing
Verifizierter Reisender
Aufenthalt von 6 Nächten im April 2024
