2/10 – Ungenügend
Gigi N.
20. Okt. 2023
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Worst stay EVER
I don’t have enough time in the day to tell you about this most horrific experience. Came from NJ with my sister and Mom(senior) to visit a sister that lives in the area. I had to phone the host at 4:45 for instructions and at first she didn’t even know who I was and that I was due to check in.. that should have been a red flag from the start. It actually went downhill from there. We couldn’t stay the 1st night due to the uncleanliness of the place.. contacted the host and they order the cleaning services to return the next day to clean again (we have pictures). Just a few points of interest we reluctantly returned the next day (yet again bringing in all our luggage for a 2nd time) and it was better.. at least we thought. My sister refused to stay here so it was just me and my mom. Beds were horrible(squeaky) air in the rooms turned off and on all night.. noisy. The next day we noticed tiny ants in different parts of the house… kitchen counter.. around the tub.. on one of the beds..and coming in through the sink in the master. They had raid in the cabinet so I masked up and sprayed all around(had to have my mom leave the property). We did actually sleep here 3 of the 8 nights due to unavailability at local hotels and the expense. This is just a few of the horrific experiences we incurred at this property. I will be registering a complaint and would like to be compensated in some way.
Gigi N.
Aufenthalt von 8 Nächten im Oktober 2023
