Cozy one bedroom apartment in the center of Granada. Plaza Nueva

Dear Bob, thank you for your kind words and for taking the time to share your experience. We're pleased to hear that you enjoyed the apartment's location and appreciated the warm and responsive communication. We understand that the size of the bed may not have fully met your expectations, and we appreciate your feedback on this point. While the bed size is clearly specified in the listing, we recognize that comfort is a personal matter and will take your comment into account for future improvements. We truly value your input and hope to have the pleasure of welcoming you again. Quality Department.

Dear Lisa, we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again. Jose L.H. Campos Quality Department Manager

Dear Jamie, Thank you so much for sharing your wonderful feedback. We are thrilled to hear that you enjoyed the apartment and its updated features, as well as the cleanliness. It’s great to know that the location was ideal for your exploration of Granada and that you were able to appreciate the unbeatable view. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back in the future for another memorable stay. Quality Department

Dear Stuart, Thank you very much for your positive review and for choosing us. It's wonderful to hear that you enjoyed beautiful views of the Alhambra. Thank you for sharing this highlight of your visit. We hope to have the pleasure to host you again. Quality Department

Dear Drew, we extend our sincerest gratitude for selecting our apartment as your accommodation choice. Your oppinion means a lot to us, and we genuinely hope that your stay exceeded your expectations. We would be delighted to have you as our guest once more in the future. Please don't hesitate to reach out if there is anything we can do to ensure your next visit is even more enjoyable. Quality Department.

Dear Wendy, Thank you so much for your kind review. We are delighted to hear that you had a positive experience with our agency's communication and that Fernando provided helpful assistance upon your arrival. It's fantastic to know that you found the apartment well-equipped with updated decor and enjoyed the beautiful, unobstructed view of La Alhambra. The location at the edge of the Albayzín sounds ideal for exploring, with everything within walking distance, including La Alhambra. Should your future plans bring you back to Granada, we would be honored to host you again. Quality Department.

Dear Jennifer, We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future. Jose L.H. Campos Quality Department Manager

Dear Russ, Thank you very much for your feedback. We truly appreciate your kind words about the great location and beautiful view of Alhambra. We're glad to hear that despite its proximity to a noisy plaza, the apartment remains quiet. We apologize for any inconvenience caused by the refrigerator's location and we want to clarify that we do strive to provide accurate information about the layout and amenities of the flat on our website, including photos and details about the furnishings where it is specified that there is no oven and that our kitchen has two stove. Your feedback is invaluable to us, and we'll certainly take it into consideration to improve the overall experience for our guests. We hope you enjoy your time in Alhambra. Quality Department.

Dear Paul, Thank you so much for your detailed review and for highlighting the fantastic view of the Alcazaba. We truly appreciate your comments on the unique beauty of our location. We apologize for any inconvenience experienced in regard to the communication process. While our main headquarters is not in Granada, we pride ourselves on our dedicated local team, who are there to ensure a seamless stay for our guests. We are committed to improving our communication channels and ensuring that your concerns are promptly addressed. Thank you once again for your feedback. Jose L.H. Campos Quality Department Manager

Dear Jacob, Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Jose L.H. Campos Quality Department Manager

Dear Susanne, We first would like to thank you for choosing our apartment for your holidays in Granada and for letting us know your concerns relating to your time with us as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We are happy that in the end you enjoyed your stay. Jose L.H. Campos Quality Department Manager

Dear Jaime, Thank you for taking the time to share your experience and for highlighting the apartment’s excellent location, spaciousness, and views, as well as its proximity to the main attractions of the city. We are pleased to know that these aspects met your expectations. Regarding the delay in accessing the apartment, we regret any inconvenience this may have caused. Please note that this type of situation is not common in our services, although there may occasionally be exceptional peaks of workload. We have a broad team of professionals, and we will review our internal procedures to improve coordination and help ensure that similar situations do not occur in the future. With regard to the bed, we’re sorry it did not meet your expectations. We always strive to be as faithful as possible in the descriptions and images of our properties, though we understand that the perception of size and comfort can vary depending on individual habits and preferences. We genuinely appreciate your feedback and will take it into consideration for future improvements. As for your comments about our property management, we are sorry to hear that the service did not meet your expectations. What you describe does not reflect the high standards of quality we aim for and continuously work to uphold. We assure you that we will review our internal coordination processes to further strengthen our service. Lastly, thank you for informing us about the strip on the floor with the exposed nail. We

Dear Arne, thank you very much for your kind feedback. Your constructive insights are appreciated. We appreciate your time in sharing your personal experience and we would love you to come back to enjoy more memorable days with us. Aija T. Quality Department

Dear Véronique, Thank you for your feedback. We are pleased to hear that you enjoyed the apartment's excellent location, its pleasant atmosphere, and the stunning view of the Alhambra. We hope to welcome you again in the future. Best regards.