4/10 – Mangelhaft
Aleksandr S.
11. Apr. 2023
Gut: Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Expected a bit better management for the money
We had a bad luck that an electric stove was replaced before our arrival.. Don't know the reason but the apartment was not cleaned after that. They apparently had to drill the wall or smth, so the whole living room was covered in construction dust... the floor, the furniture, even the walls.. everything. So we checked in at 21:00 into a dirty apartment.
It was cleaned up on the next day, but not really... the walls were not cleaned and the dust is so tiny that it was still at many places.. so we had to clean it by ourselves.
We stayed 2 weeks, so we had a regular cleaning after 1 week, unfortunately they didn't cleaned the floor in the apartment, so we lived with the 'standard' dust (like hair and stuff) for another week.
The power sockets have a strange configuration that we wasn't informed about during the check-in.. There are mostly double sockets in the walls: one always works and the second one only works when you turn on the switch on the wall (like the standard light switch).. was a bit confusing..had to write to the manager to figure it out. we though that half of the sockets do not work..
The wifi router was very badly accessible from the apartment. We wrote to the manager about it and they 'solved' it when we were away (they literally wrote 'problem is solved'). We had to figure it out by ourselves that they installed a wifi repeater (that obviously has a different network name) and that we need to connect to it.. thank god it had the same password.
The apartment itself is very nice with huge height, although it looks a bit used..
In general we are a bit dissapointed with the management of the apartment (constuction, cleaning, communication).
For such a huge price we expected a bit smoother stay (we payed 1300 euro for 2 weeks)
Aleksandr S.
Aufenthalt von 14 Nächten im März 2023
