I had never booked a property with VRBO before, and I never will against The communication between the owner/realtor was almost nonexistent. I had messaged the realtor the day before our arrival to ask how we enter the house for our stay and she gave me the lock box code. She said we could not open the house until after 3 due to the cleaning crew, which was understandable. I tried to contact the realtor the day of arrival to ask if we could at least park at the house but got absolutely no response. When we unlocked the house at 3, it was clear the cleaning crew had not come. There were dishes in the sink that smelled foul, they had probably been there for at least a week. There was laundry lint all over the floor, one bathroom was without a shower curtain and the hot water heater was not working. When we discovered the hot water heater wasn’t working, I again tried to contact the realtor with no luck. The air conditioning on the bottom floor was also not working, it was a sweat box. The realtor finally showed up on Monday and claimed she “did not know we were here.” Which was either a lie, or this website is very disorganized. On top of all this, the house is not advertised as described!! The description says 5 queen beds, which is 100% not true. There was 1 king, 1 queen, and the rest were doubles. Several people had to sleep 2 to a bed on a double bed, which is not what we had planned or expected at all. The location of this house is awesome, that’s the best thing I can say. I had tried to contact the owner and realtor after our stay in order to receive some sort of reimbursement, with no responses. Overall, it was very disappointing and I would not recommend staying in this house.