2/10 – Ungenügend
Marcia K.
8. Okt. 2025
First of all the 2 bedroom Suite has a lovely view but after being dropped off at the combination gate at the street, you have a very, very long road to the building..then steps into the building followed by another code to enter this huge heavy door where you are met by transitional steps up a floor to enter another door with zigzag steps to the 3 apartments. Fine if you are traveling light. My friend had a scooter accident on Ischia requiring emergency hospital admittance for broken bones and road rash from her cheek to her arms & legs. We requested assistance from the landlord with our bags and after seeing the stairs help for my friend to get to the top with a crutch. The son was our contact via WhatsApp but his elderly father was our contact at the apartment. On entering the apartment we realized there was only 1 room when I had paid for 2 bedrooms. Without going into too much detail. No one should have to argue about what was plainly purchased. The day of departure my friend woke up vomiting blood profusely. I knocked on the father’s door multiple times for help in calling 911 in Italy. I could hear him inside but he never answered. We finally found someone via phone calls to help and the ambulance arrived. The father wouldn’t even open the gates for them. She’s in surgery now at a local Naples hospital. I received a message after the ambulance left that one of them was sorry but check out was 10:30am. Never, ever going back to that place! Terrible treatment!!!
Marcia K.
Aufenthalt von 2 Nächten im Oktober 2025