6/10 – Okay
Tom F.
18. Sept. 2023
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
What could have been....
House was nice and spacious, in a quiet neighborhood, and walking distance to both downtown and the beach which made it really convenient. Unfortunately, some issues came up during the stay - some of which the property owner appropriately addressed and others which could have been handled much better, most notably:
1. We were there on a humid weekend and the basement stunk despite our efforts to continuously empty the dehumidifier. It was so bad that one of the couples opted to instead sleep on the floor of the den because of how bad it was in the basement. We notified the owner of this the morning after check-in; however, he did little to help resolve this simply commenting, "It is so profoundly humid that it is likely a result." The owner was not at all helpful in addressing this and it greatly detracted from our experience.
2. We also lost hot water while we were there. The owner had a repair person come out to address this (who also commented on the stench in the basement) and it was resolved a few hours later.
In short, renting this house was not inexpensive and given the issues with the basement on humid days and an owner who failed to try and make it right, I would steer clear of this property.
Tom F.
Aufenthalt von 4 Nächten im September 2023