Großes Haus in Scarborough in der Nähe des Strandes, großer Garten & 7-Sitzer Whirlpool

Thank you for writing a review, great to hear you enjoyed your stay and liked the house, location and hottub.

Thank you for taking time to write a review, great to hear you enjoyed staying at the house :)

Thanks for the review Angela, good to hear you had a good weekend.

Thank you for writing a review, great to hear you enjoyed your stay and liked the house.

Thank you for writing a review, great to hear you enjoyed your stay and liked the house, garden and hottub.

Thank you Beth for writing a review, great to hear you enjoyed your stay and liked the house and hot tub.

Thanks for taking time to write a review. Glad you enjoyed your stay (apart from the weather:).

Thank you Mandy for the review, good to hear you enjoyed your stay

Thank you for writing a review, great to hear you enjoyed your stay and liked the house and the walks nearby. Thanks for your comments on decoration, always good to get feedback. For people with walking difficulties there are the cliff lifts which take you up and down from the Esplanade (Prince of Wales Terrace) which is close to the house to the Scarborough Spa complex on the sea front, it is a nice experience using these old Victorian lifts. bus on the main road is good to get into the town centre if you don’t want to walk, the walk into town is around 15 to 20 minutes over valley bridge to the beautiful Grand hotel. :)

Many thanks Vicky for your review, great to hear you enjoyed your stay in Scarborough, good weather always helps :)

Thanks Georgina for taking time to review your stay and found the kitchen to be well equipped. Its always good to receive feedback as I was not aware that two beds are uncomfortable, I replaced 4 mattresses earlier this year so I'm hoping it wasn't them so will look into this asap. I'm in the process of having the full house plastered and painted white, the second floor is completed and we are completing the first floor in November/December so it will be more modern. Also investing in new furniture as a few guests have pointed out that you cannot seat 10 people comfortably at the dinning table or at the outside table so I will be buying new tables and chairs.

Thanks Denise for your feedback and I'm sorry to hear you were disappointed with your stay. I have looked into all the points you raised. I did inform you were to find the extra tea towels and towels when I replied to your message on the Saturday night of your weekend stay so hopefully you used those. Cleanliness is something that is disappointing to hear and I have spoken to the cleaning company we use to make extra efforts to check for cob webs. There should have been bin liners at the house and the shower curtain should have been changed but the cleaners missed this for your stay which I apologise for and could have asked them to return to fix this if you had let me know straight away. The curtains in one of the bedrooms are to dress the window as there is a black out blind fitted to that window. The hot tub is emptied and refilled with fresh clean water for every guest arrival. Again, if you had let me know when you arrived I could have asked someone to go round to the house to look at this for you.

Thanks for the review Paul, sorry to hear you were not completely happy with your stay. I have looked into the soft furnishings at the house as we have had a busy year with bookings and we have replaced the living room carpet and some of the bedding, we replace towels at the end of the year. The hot tub is emptied and refilled with clean water every time we have a change over of guests, sometimes there are a few grains of sand in the bottom from being stuck in pipes as some guests get in with sand on them which is difficult to get out. I am disappointed that dog owners do not clean up after their dogs, we ask all dog owners to clean up as its difficult for the cleaners to find and clean everything on a changeover day. We do aim to supply hand wash and washing up liquid even though the house is self catering. It was just unfortunate that on this occasion the cleaners did not put any out for your stay which I apologise for and would be happy to reimburse you. Thanks, best regards, Darren

Thanks for taking time to write a review, good to hear you enjoyed your stay (although a bit windy :) Thanks also for the comment, we are constantly updating the furniture, flooring and decoration in the house.

Thanks for your review, good to hear you enjoyed your Christmas stay. All the best, Darren

Thanks for taking the time to write a review Cheryl, great to hear you enjoyed staying at the house

Thanks Susan, sorry you are disappointed... I've replaced the chairs in the kitchen with some wooden ones as cream material covered chairs did not last long in a holiday home as not everyone is as clean as you. The cooker is stripped and cleaned professionally every 3 months but some guests do like to leave cremated chips in the oven which the cleaner does clean but it sounds like she missed it this time. I would have been happy to ask the cleaner to return to clean the over if you had let me know or I could have bought some new trays for you to use. As I said to you on the phone, does get sand in it from previous guests although we ask guests to shower before using the hot tub they don't and leave sand in the bottom of it. The hot tub maintenance company do change the water after every check out and do their best at getting all sand out but sometimes there is a teaspoon of sand remaining. I have asked them to try harder to avoid disappointment. The tablets we use in the hot tub dissolve into the water, if you added a tablet every time one dissolved then there would be too much of the chemical (Bromine) in the water and your skin would peel off when you get in the hot tub. Once the tablet dissolves into the water it is then in the water working its magic of keeping the water clean. I'm having a new kitchen fitted in Nov21 and doing various renovations. Glad to hear some of the family going back to the same location, it is a beautiful area. All the best

Great thanks Linda, I'm always surprised when guests barley say anything positive in a review, the house is large, located in a lovely quite tree lined street close to the sea with plenty of free parking on the private driveway with summer house in the garden next to the hot tub! Sorry to hear you think you were mislead with the photos online. I assure you the photos of the garden are taken on my phone and are not extended in anyway. For me and many other guests the garden is large, I suppose it depends how you differentiate large.. You can’t ride a horse around in it but you can certainly play football with the kids or throw a ball for the dog. The photos of the house are of the house but I suppose you can't see every detail in a photo. I do decorate and maintain the house constantly as it is a large old house so requires lots of maintenance. This November a new kitchen will be fitted along with annual decorating.

Great to hear you enjoyed your stay for your family celebration! Thanks for booking and for the review, all the best. Darren

Many thanks for your review Kirsty, great to hear you and your family enjoyed your stay! Look forward to welcoming you back in the future.