50 m ² Wohnung mit privatem Pool + Internet WiFi

Thank you. You are welcome back at any time. Ciao ciao

Mi dispiace per l'inconveniente dell'acqua calda in cucina che scorreva lentamente se durante il soggiorno mi avrebbe avvisato , avrei subito fatto sistemare dal tecnico ...come ho fatto subito dopo il vostro soggiorno. Per quanto riguarda il parcheggio 15 mt a piedi non è una distanza chilometrica , non vietato mai di poter scaricare i bagagli o i vostri acquisti giornalieri parcheggiando vicino al piccolo cancello di ingresso per poi rimettere la macchina nel parcheggio. La strada viene usata dai collaboratori per carico e scarico merce. Le luci esterne hanno un Timer perché non tutti gradiscono la luce fino a notte fonda quindi dobbiamo mediare e in ultimo diciamo sempre all'arrivo che le piscine vengono controllate la mattina perché facciamo le analisi all'acqua e sistemiamo di cloro e livello acqua se occorre....forse durante il check in era troppo stanca per ascoltare tutto quello che dicevo.

I usually don't respond to negative reviews because they're part of the growth of a property, but I really want to respond to this one. Regarding the toilet lids, the broken one was the only one, and I also explained that since it was the week of August 15th, I couldn't find a technician who could help me, nor did I find a replacement part. The pan that was broken was the only one, and if the guests had notified me, I would have replaced it immediately instead of telling me on the day of check-out. Regarding the security deposit and tourist tax, everything is written on vrbo, the portal where the house is listed. For your safety, the vrbo website also sent you an email before your arrival clarifying everything. The kitchen was replaced because we improved the quality, but I forgot to change the photo. And then the pool, the pool was and is checked every morning, often while you were sleeping, because if we come too late, we risk finding you in the water, so it's not possible to clean it. When you asked us to clean it, it was because an inflatable mattress left in the water blocked the water passage to the motor filter. Therefore, the pool and its motor were not filtering properly, causing us damage. However, we didn't complain, and we resolved it without any argument. I'm very sorry about this review because when you left, you told me everything was perfect and you were sorry to leave. In fact, I don't quite understand.