Pros:
1. Host is very responsive and super nice
2 close to surprise baseball stadiums, grocery stores, and restaurants. not close enough to walk, but just a short car ride.
3. property is large and spacious. In addition to upstairs 3 bedrooms, there is an bonus room where more could sleep!
4. fun board games available to play with!
5. Yard & pool are beautiful.
6. Regular Coffee pot and Keurig available
Cons:
1. House felt like someone’s second home full of all of their cast off furniture and supplies. Towels, sheets, blankets,
pillows and kitchen supplies were old, worn & mismatched.
2. Carpet is dirty, stained and thin
3. Missing supplies-no extra toilet paper except what was on the roll when we arrived. Empty hand soaps in upstairs bathrooms (had to purchase that on our own and then leave it), no mini soaps/shampoos for guests to use.
4. Dishes were dirty in the dishwasher when we arrived and there was no dishwashing detergent, so had to hand wash dirty cups just to have morning coffee.
5. Aggressively annoying barking dog next door that disturbs the peace. Complained to host and he immediately called the Surprise police and it got better - but every time we walked outside the dog would go nuts until the owners would let it in.
6. Pool was not heated when we arrived. Our trip was the last week of March where temps outside were in the high 60’s, low
70’s. Pool was too cold to swim in. Let host know and he came right out to get it heated. We asked to heat up as much as possible and we would incur the cost but was told it could only go to 87 degrees. it took a full day to get up to temp so we missed two days of swimming time. It was much better once it was 87 but the reality is that it needs to be 90+ degrees for adults to want to get in in 70 degree weather. kids will still love it though.
Overall, we had a fun trip but we wouldn’t pick this house again. Being on vacation-you just wanted to arrive and not have issues, need to make complaints and have everything clean and stocked.