Paradise Cove - Wo Komfort Sie umgibt!

Thanks for your review! We are glad that you enjoyed your stay here. We have noted your feedback and are looking forward to hosting you again.

Thank you for taking the time to share your experience. We sincerely apologize for the plumbing issue you encountered during your stay. We understand how unpleasant and frustrating that situation must have been. When we received your initial message Friday evening, the last communication we received indicated that everything had been handled for the time being and that you wanted to speak with us the following day. We made multiple attempts to reach you by phone, text, and messaging but were unable to connect. We later learned that there were several different individuals communicating with us using different phone numbers and email addresses, including people who were not staying at the property. Unfortunately, this created significant confusion and made it difficult to communicate effectively. We were not notified that the issue had occurred again on Sunday, nor did we our maintenance technician. The problem was traced to the grinder pump system, which is maintained Kingsland Municipal Utility District rather than by Hill Country Stays. After identifying the issue, the necessary repairs were made and the problem was resolved by them. Our goal is always to respond quickly and take care of our guests. We regret that the communication challenges complicated this situation and are sorry that your experience did not meet the level of service we strive to provide. We appreciate your feedback and will continue working to improve our communication and response process.

Thank you for your review and feedback! We are happy that you enjoyed the space and location. We look forward to hosting you again.

Thank you, Michelle. We would love to welcome you back !

Thank you for your feedback! We're glad to hear you enjoyed the patio area. We hope to welcome you back soon for a longer visit!

Thank you for your feedback! We're thrilled to hear that you and your family enjoyed your stay at Paradise Cove. It's great to know that the amenities and nearby options met your needs. We look forward to welcoming you back in the future!

Thank you for your feedback! We're glad to hear that you and your family had a wonderful time. We appreciate your input regarding the AC and will look into it. We hope to welcome you back soon!

Awesome! Thank you, Michael !

Awesome !

Thank you for your feedback. We’re glad you enjoyed the home overall and had a positive experience with us as hosts. We apologize for the inconvenience with the hot water and any frustration caused while we worked to better understand the issue so it could be addressed. The strong winds during your stay were unusually severe for the area, though we understand that it added to the inconvenience as well. We also send each guest a guidebook before arrival with local recommendations, and we hope that was helpful during your visit. While the listing notes the home is single-level, we will update it to better clarify the steps along the patio shown in the photos. Thank you again for sharing your feedback.

I’m so glad you had a great stay! I’ll be sure to pass your kind words on to Kelly—she’ll be thrilled. We’d love to have you back next spring!

Cliff, thank you for being great guests. We hope to host you again in the future.

Thank you for your feedback! We're glad to hear you enjoyed the house. We appreciate your kind words!

Thank you for your kind words! We're thrilled to hear you enjoyed your stay and found everything as described. We appreciate your recommendation and look forward to hosting you or your friends again in the future!

Thank you for the wonderful feedback! I’m so glad you enjoyed the backyard, private dock, and the kayaks/paddle boards. It’s great to hear the house worked well for your group and that Kelly was helpful. We’d love to have you back to enjoy the beautiful river again anytime!

Come back any time !

Thank you for your feedback! We're glad to hear that your husband and his friends enjoyed their fishing trip. We appreciate the suggestion regarding better lighting on the steps and will look into it. Thank you for choosing our place!

Thank you , William. We hope to host you again one day.

Thank you for your feedback! We're glad you enjoyed the beautiful river views and outdoor spaces.

Thank you, Cori !

Thank you, Joel! We love to hear you enjoyed the yard and porches! We appreciate you.

Thank you, Mel! We are so glad you enjoyed your stay and we appreciate you being a great guest.

Johanna, thank you for allowing Hill Country Stays to host you during your visit for the Tough Mudder Run. We appreciate you being a great guest.

We are glad you had an awesome time ! Thank you for allowing Hill Country Stays for hosting you and your group.