When we walked in the house and it smelt like sulfur. At first glance, everything looked nice, but the couch was completely worn out. It felt dirty to sit on. When we went to use the shower, the shower curtain had something gross on it and the towels smelt mildewy, like they hadn’t been washed in a while. The sheets had hair on them when we pulled them down to get into bed which tells me they weren’t washed before we came and the hand towel in the kitchen was crusty. I had to wash all of the towels before we could use them. My little girl accidentally left her gizmo watch at the condo, which I know was left there because of its location tracker that I have on my own device. When we contacted them the next business day to ask the if they found it, they just ignored our text for days. Finally, responded after texting them 3 different times and the their response was “they will have to check with the cleaners.” I have tried contacting them and Im still getting nowhere. It’s been so frustrating and such a disappointment. Location was good, but dealing with the customer service has been so frustrating. As well as them cutting corners on their cleaning.