14 Colman Road - in der Nähe des Flusses und des Golfplatzes

In response to your review Trong, Elders prides themselves on the professional and clean presentation of our holiday properties. I am sure you will agree that when you arrived the presentation was perfect. This is the 1st time in over 10 years that the owner has raised an issue with how the guests have left the property. Our Terms & Conditions clearly state our expectations regarding maintaining the cleanliness of the property during your stay, and we also provide a check list prior to your departure as well as in the manual at the property to remind guests of such things as placing all rubbish in the council bins and wiping clean all surfaces before vacating. Unfortunately you did not abide by the Terms and Conditions, rubbish was left in house, the cook top was not cleaned and the lounge was left in disarray with cushions strewn throughout, which resulted in the cleaner requiring extra time to return the property to the correct standard. Please feel free to contact us if you wish to discuss this further. Kind regards Elders Goolwa Holiday Team.