We were also given the wrong code to enter the house, as several other reviewers mentioned. My sister-in-law arrived at the house in the evening with her 3 young kids, and could not enter the house. It was dark and she was in an unfamiliar neighborhood. I contacted the owner, but did not receive a reply. I then contacted VRBO, and after being on the phone with them for an hour they found us a hotel room for the night. After that, we finally were able to make contact with the owner, and she told us that this never happens! We told her that there were several reviews stating that people were given the wrong code. She gave us the correct code finally, and after a total of about 1.5 hours we were finally able to enter the house.