Verifizierte Bewertung
2/10 – Ungenügend
John B.
7. Jan. 2022
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Not all that it seems!
Our visit was very disappointing. The hotel looked nothing like the pictures that were uploaded. It was old and run down, with no-one having visited for two years. Also, the description of the hotel was incorrect at best, but more accurately deceptive. Only the bedroom has operating air conditioning (which didn’t work our first night!) and it only works during the night. The furniture is old and falling apart.
We had a bees nest in one wall, a wasp nest in the bathroom and ants in every single room. Be aware that the electricity is turned off during the day. This makes the rooms uninhabitable. The site REALLY should point this out given the incredible humidity in Fiji.
It is nice to see some of the images have now been updated. However, most give the impression that this is a topical and unique getaway away. This is not the case. The images from 2-12 are not a true reflection of the resort. The ones from 23-48 are a much better representation.
This treehouse has not seen guest for a VERY long time.
Upon our arrival the treehouse was still being cleaned and wood was being thrown off the balcony. The treehouse itself needs some loving attention. Rustic and dangerous are too different things, The desk is not rustic abode is dangerous. The furnishings are tired.
We were supposed to stay here for two weeks however we found that there no power between the hours of 7am and 6pm no Wi-Fi, as we were going to work form here, then this threw a spanner into our stay.
Our first night we did not have air conditioning which makes for a very unformattable stay with nightmares as my body temperature was elevated. The sheet over the top of the bed, in the photo, is not a mosquito net and I was attacked be mossies all night.
Finah is a wonderful manager who tried her best to address our concerns. Irena and Bill in the kitchen are an amazing couple who work very hard at cooking and delivering food. The other staff are reluctant or downright unwilling to service the treehouse. It advertises treehouse service but there is not the scope to deliver you food to this treehouse, because there are no staff and there are too many steps. Likewise the cleaning is sporadic. The 78 or so steps were for us the easy part, whereas the constant humidity the worst. The best part as the view is spectacular.
The original advertising was highly deceptive. Would not stay here every again.
Aufenthalt von 12 Nächten im Dezember 2021