4/10 – Schlecht
Kjersti L.
15. Apr. 2024
Gut: Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Listing was misleading. Would not recommend.
We are a family of 4 with 2 young kids and don’t like to give bad reviews, but this listing was just not accurate. We were excited to stay at this location for all of the amenities offered and we were quite disappointed.
1. The hot tub water was murky and had leaves and dirt in it. We only went in once due to it not being clean.
2. We were hoping to use the grill with the nice weather and when we opened the grill it was rusted inside and quite dirty on the rack.
3. The shades in the front room don’t match the window and there’s no covering on the front door large window, so we put things in place so no one could see in.
4. The fire pit online looked ready to use and when we arrived the fire pit was dirty and no wood available to use.
5. We hoped to be able to use the bikes with our two kids at some point, but the bikes were dirty and the kid carrier was too dirty to use.
6. The shower in bathroom was leaking water out of the shower onto the floor due to gap in shower door.
7. We listed that there were 4 of us on the reservation and we were only given 2 shower towels.
8. For the price we paid, next time we will just book a nice hotel.
*The ITrip property management company sent us an email to check in on our stay on Saturday. I sent an email back with our concerns and we never got a response from them.
Kjersti L.
Aufenthalt von 2 Nächten im April 2024
