6/10 – Okay
Chris S.
4. Mai 2024
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Good and Bad
The location was nice (away from some of the busier areas.) The view from the balcony was very nice. The weather for the week was decent and we did have a couple of really nice beach days.
Unfortunately, we had a few issues with the condo. It was not as clean as we hoped, with visible dust, a dead cockroach under the couch, and walls in desperate need of a coat of paint. There were also unsightly stains on the mattress pads, stained pillows, and we didn’t appreciate having to put our “luxury linens” that we had to pay $100 for, on the beds upon arrival. That linen rental thing was odd, because you’d have NO SHEETS if you didn’t pay the extra fee. We would prefer that this was just figured into the original price.
We also had issues with the fridge and freezer not working. I don’t have space to go into detail, but it was an issue that interrupted our week multiple times, with multiple visits from a repair person and the owner and caused us to have to throw food away multiple times.
What bothered us most was that the owner didn’t offer us compensation or alternative solutions to the fridge problems. She verbally apologized but didn’t offer us anything else. One of the reasons why we like to rent condos is the benefit of having a full kitchen and being able to make a few meals at the condo. Not having a functioning fridge or freezer took that away from us. And to be honest we got sick of constantly having to buy ice for our coolers to keep food cold. We would not stay again
Chris S.
Aufenthalt von 7 Nächten im März 2024
