6/10 – Okay
Julie H.
10. Apr. 2024
Gut: Sauberkeit und Check-in
Verbesserungswürdig: Lage und Genauigkeit des Onlineauftritts
Just “ok”
This condo was clean and comfortable. The view from the condo was amazing.
Several things we were very unhappy with: All amenities at the Renaissance tower were closed but we didn’t find this out until after we checked in. The tower was under construction so the indoor & outdoor pool was closed as well as the steam and sauna and deli and game room. These items were the only reasons why I booked this place because there was a lot of options for the kids.
I was also mad that there was no access to the beach from the Renaissance tower. Instead, we had to walk out onto the road where cars were coming in and out with 3 kids, a wagon, cooler, and beach chairs. This was not only unsafe but unacceptable considering what we paid for a week stay at this condo.
There is a nice beach bar/restaurant that is open at the Tower which was its one saving grace. The food was just ok and all fried. It was also the most expensive meal we had the whole time we were there. All fried food, mind you.
Lastly, the bed in the master bedroom was horrible. It was very firm and a small queen.
I hate to write such a bad review but I was very unhappy with what we got vs what we paid. When I reached out to the owner to express my dissatisfaction with everything being closed she said she would be willing to give me a free nights stay for our next visit? Next visit? Why would I stay here again based on the current status of the facilities?
Julie H.
Aufenthalt von 7 Nächten im September 2023
