Acacia Views - Acacia Bay Ferienhaus

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your stay and appreciate you choosing Bachcare for your holiday. Guest feedback is always valued, and if there is anything we can do to make future stays even better, we'd love to hear from you. Thank you again for staying with us. We hope to welcome you back for another relaxing getaway in the future. Bachcare Reputations & Resolutions Team

Thank you for your kind comments about the location, views, and suitability for a family stay. It is great to hear the home worked well for your weekend away. We appreciate your feedback regarding the beds and curtains. These items are now under review to ensure they meet the expected standard for future guests. I am sorry to hear about the inconvenience caused by the smoke detector during your stay. This has since been safely remounted, and all other alarms in the property have been checked. A full safety review has also been completed, with no further issues identified. Thank you again for taking the time to share your experience. We would be pleased to welcome you back in the future. Warm regards, Bachcare Reputations Team

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you enjoyed your stay with us and we hope to have the pleasure of hosting you again in the future. Thanks again for choosing to stay with us!

Thank you for your feedback, Chris. We’re sorry to hear about the hot water issue in the downstairs guest room, but we wanted to assure you that this has since been looked into and resolved. If you’d like to share any further details about your stay, please don’t hesitate to reach out at 0800 42 22 42. We appreciate your input in helping us improve the experience for future guests. Reputation & Resolutions Coordinators, Bachcare.

John, we’re so pleased the home suited your group well and that the garage space made storing the mountain bikes easy and secure. It’s great to hear our team was able to assist promptly when you needed access, and we truly appreciate your kind words. We look forward to welcoming you back for another stay. Reputation and Resolutions Coordinators, Bachcare.

Thank you for your review. We appreciate you taking the time to share your feedback and are pleased you chose Bachcare for your stay. Guest feedback plays an important role in helping us improve the experience we provide, and we always welcome suggestions on how we can make future stays even better. Thank you again for staying with us. We hope to welcome you back again in the future. Bachcare Reputations & Resolutions Team

Hello Heather, thank you for sharing your feedback about your recent family stay. We’re pleased that the property helped bring your family together, and we’re sorry for the inconvenience caused by the blocked drain and the condition of the oven trays. After a personal inspection by our local management, we can confirm the drain by the flat downstairs is fully functional and the oven trays have been deeply soaked and cleaned. Your feedback is invaluable as we continue to improve our service, and we look forward to the opportunity to welcome you back for another exceptional holiday. Reputation & Resolutions Coordinators, Bachcare.

Thank you for taking the time to leave a review. We're delighted to hear you enjoyed your stay and appreciate you choosing Bachcare for your holiday. Guest feedback is always valued, and if there is anything we can do to make future stays even better, we'd love to hear from you. Thank you again for staying with us. We hope to welcome you back for another relaxing getaway in the future. Bachcare Reputations & Resolutions Team

Thanks so much for your review, John! Sounds like you had a great time away, and hope to see you back again soon! - Simone

Thank you so much for taking the time to leave us such a lovely review Ani! Sounds like you all had an amazing time away at Acacia Views and we can’t wait to host you again sometime in the near future! - Scotty

Thanks for your review, Sherolyne. We're sorry to hear we didn't meet expectations on the ground floor. I've passed your comments onto our awesome team and hope the convenient location made up for it. We'd love to accommodate your group again at any of our holiday homes around the country for your next trip away. Cheers, Phoebe

Thanks for your feedback, Ingrid. Glad you enjoyed the house! Cheers, Phoebe

Chris, thank you for taking the time to leave a rating. If there is anything specific you would like to share about your stay, we welcome your feedback by phone or email so we can better understand your experience and identify any improvements needed. Reputation & Resolutions Coordinators, Bachcare.