Rustic Hütten- "Squirrelville"

We were happy to have you here with us and a pleasure to meet you as well Keith! You'll always be welcome here!

We are very sorry our guests were disappointed by their stay in Squirrelville cabin. We are always receptive to constructive criticism, but in this case we feel they were not only NOT constructive, but mean spirited. With regard to the new shower, that had come 2 days late and the day they arrived, we offered them 2 alternatives until we could get it up and running (shower in the other cabin, which they did, and sun showers, which one of them used). They described the shower as “horrid” but when we tested it today, it worked perfectly, suggesting possible user error. The instructions may need to be made clearer and we will do so (though we offered them the full operating booklet). With regard to the cabin being “gloomy,” it is sheltered by ponderosa pines that keep it cool and yes, on the darker side indoors. One has but to turn on the many lighting options to remedy this. No south facing window? Seriously?? This is a rustic 100 year old historic cabin, for Pete’s sake, and advertised as such! Clogged sink? Not today when we poured water down it. We will also be testing the mattress that none of the hundreds of people who have stayed here had a problem with. We have always done our best to make people feel welcome here, and we feel that perhaps this was just the wrong place for these folks.

4 propane showers later, our elevation is the problem. I designed and built an outdoor shower system and you unfortunately caught us between the next shower purchase. At 5700' the pilot goes out, and freezing has been a problem. I've put a lot of time ,energy and $ into making this right and still haven't found the right fix. I'm sorry it took away so much of your experience to have to resort to a sun shower Richard. There was a fan by the end table.

We were thrilled to host this 3-generation grandmother-mother-daughter group. However, 3 people - and 3 dogs (that weren't mentioned prior to arrival) - rather pushed the limits of our almost 100 year old cabin. It would appear that Robin and family wanted more than we advertised, and I'm sorry for that. They certainly burned through the 4+ nights of split wood and extra kindling that I supplied in 2 days. Sometimes, despite our explicit communication about what is being offered and current conditions on the ground, guests' expectations don't match up with what they've read, and I'm truly sorry for that. With all that we offered extra including changing the dates at the last minute, we were surprised our offerings weren't more appreciated...

You'll always be welcome here with us! I look forward to getting to know both of you better! Safe travels Dieter!

I'm sorry it's taken me awhile Brandon!! You two were wonderful guests, and left the place in mint condition! I hope we'll see you back for a longer stay sometime! Best regards and safe travels, Cam

Eva!! I'm so sorry it's taken so long to respond to you! A lot has been going on this year for us and sometimes we forget about e-mails!! I've been very sick this Spring through Summer and had to be airlifted to Bend for surgery. I had a very rare lung infection that came after a bout with pneumonia. We loved having your family here and are so sorry you've left the West coast!! We were so looking forward to seeing you all again (and the new addition)! Love to you all, and I sure hope we'll see you here with us again sometime! Very best regards, Cam and Christine