2/10 – Ungenügend
Noemi P.
21. Apr. 2025
Disappointed
There were a number of issues with this house. The first thing I reported to the host was a broken window, and the only response was that she was aware of it. After that, we discovered the lock on the bedroom sliding door didn't work, so we didn't feel safe in the house. The house wasn't clean. There was cat hair, a dog bone under the couch, stained bedspreads, dirty floors, spider webs everywhere, etc. We even had to wash the towels because they smelled bad. There were also multiple window screens that were torn. As for the check in/out instructions... Among other things, we were responsible for turning the water on and off, and take our trash to another location at check out. This should've been on the listing itself because I wouldn't have chosen this house if I knew this in advance. If I'm paying to stay at a home, and paying cleaning fees on top of that, it's expected that the house is ready to use when I arrive. And I shouldn't have to put bags of trash in my car to drive it somewhere else. It's really too bad, because the house and the property were really nice and I hate to leave bad reviews, but this was ridiculous.I reached out to the host on April 19 with a list of all the issues and requested a refund. There has been no response.
Noemi P.
Aufenthalt von 4 Nächten im April 2025