4/10 – Mangelhaft
Yolanda C.
23. Aug. 2020
Gut: Sauberkeit und Check-in
Verbesserungswürdig: Kommunikation, Lage und Genauigkeit des Onlineauftritts
I would pass on this one...
Although my fiance is a native,I would expect the manager/owner to see to any issues his guest had. Not the case. We called the first night because the cable was not working. We were told that airbnb/vrbo doesn't allow them to provide cable BUT they advertise that they have it. False advertising. It's a smart TV a d if you have Netflix or youtube,YouTube, can watch some entertainment. Second issue was the second bedroom air conditioner was not working. Not said or done. Third issue was the stove. We were told, mind you,after they just left-not even an hour,someone else come and see about it tomorrow. Fourth issue,the water pressure and hot water. We thought when they come for the stove we would mention it to them to check and fix. That would have been possible if someone came out to fix our issues. I texted the owner who said that (sync) would be there. I requested a time. Never heard from this person again. So,instead of spending our last night inside as planned,we went out to find someplace to eat..the day were are leaving,we were told it was the holiday and thats why No one came out. They had to spend time with their family. So basically, screw us...I want a refund.. do yourself a favor, Rent a hotel.......
