1 / 12-14 Kedah Road, Cowes

Thank you so much for your kind feedback. We’re thrilled to hear that you enjoyed the house, its setup, and the great location near the beach. It’s always our goal to provide a comfortable and spacious stay for our guests, so we're glad you found everything you needed. We truly appreciate your comments about cleanliness and the missing items. I apologize for the areas that didn’t meet your expectations. We’ll be sure to pay extra attention to the windows and ensure all necessary items like sponges and scourers are always available moving forward. We’d love to welcome you back anytime and provide an even better experience for your next stay. Thanks again for choosing us! Best regards, OBrien Holiday Team

Thank you for your feedback Peter. We’re so glad you enjoyed the house and its location. It’s always wonderful to hear that our guests appreciate the space and its amenities. I apologize for the inconvenience you experienced with the key collection process and the communication delays. We understand how important it is to have everything streamlined, and we’re working on improving our systems to make sure everything, from check-in to check-out, is as smooth and hassle-free as possible. Regarding the check-out instructions, we’ll certainly review the process to ensure the information is easy to access across all devices. We appreciate you pointing that out, and we’ll be looking into a more user-friendly format for future guests. Your feedback is invaluable to us as we continue to improve. We hope to welcome you again soon and make your next stay even better. Best regards, Obrien Holiday Team

Thank you for your wonderful feedback! We’re so happy to hear that you enjoyed the clean and tidy space, as well as the great location near the beach. It’s fantastic that the air conditioner kept you comfortable during your summer stay. We’d love to welcome you back anytime for another perfect getaway! Best regards, OBrien Holiday Team