I have stayed at quite a few homeaway homes and have never had a complaint. We cleaned up after ourselves and left the home pretty clean but obviously not clean enough. I was asked to drive over an hour out of my way to come back to clean up some dirt off the stairs and a small mess on the floor. (Took me less than 5 minutes to clean but over an hour to make it there and back which seemed like a complete waste of my time) I understand it is someone else's home but you do pay a cleaning fee. The cleaning fee obviously doesn't cover any dirt on the stairs so if you are going to stay at this place I would suggestion hiring your own cleaning crew for when you leave so you don't have to go back. The owner made it seem as if she was doing us a favor by allowing us to stay there. She seemed burdened by the fact that she had to come clean the sheets etc. We paid a lot of money for one night in aregular sized home. When she was "yelling" at me for the mess, I seriously felt like I was back on high school getting in trouble by my mom. Everything was great until the owner showed up as we were leaving. Everything was down hill after that.