Dieses majestätische, erhöhte Cottage in grüner Umgebung bietet ...
Wellness / Erholung
Partys / Events nicht erlaubt
Max. Anzahl Gäste:10
kitchen utensils need updating. No roasting pans, serving bowls, chopping boards.
We had a nice weekend, we were told prior to going there was only one small roasting pan, having planned for a roast dinner i brought a few more. A house that caters for this many people shouldnt require us to bring our own dishes. The lack of serving bowls, platters, chopping boards etc was ridiculous. Also when it was time to clean up all we found was half a chux cloth! No scourers, no tea towels not even paper towel!
Come on owners all of the things needed can be purchased from K Mart!
Thank you for taking the time to review our holiday home and for providing valuable feedback.
We are delighted to learn that you enjoyed your weekend, though we understand we can do better.
With regards to cutting boards, Im a bit confused as are there three; one glass and one plastic and one timber. Though with regards to additional utensils, we have shared this with the owner and we will be providing more.
We will also be sharing your feedback with our cleaner as there is a clear requirement that there should always be two chux wipes, a scourer, two tea towels and a roll of paper towels for guests. I am disappointed that this was not done and we will be discussing this with the cleaner and, we aim to do better and are disappointed that you did not experience us at our best.
Lovely outdoor spaces
Cute cottage and nice outdoor spaces. We were looking forward to using the kitchen but unfortunately for us, both gas bottles were empty and so we had no gas for cooking for our three night stay. We were also very surprised to arrive and find that no firewood was supplied for the wood heater. After a lot of to-ing and fro-ing some effort was made to remediate the gas situation but it was unsuccessful. We found that very few baking pans and dishes were supplied in the kitchen and the one mixing bowl was cracked. We were also disappointed to find the pizza oven below the wood heater worked only as a slow oven, just suitable for warming. The BBQ had gas, but the shiny layer of meat fat put off the vegetarians in our group so we had to give that a good scrub before use. In fact, the whole house could do with a ‘once over’ to remove the mould from the shower, bugs from the window sills, stickiness in the drawers and detritus from the pool before guests arrive. We had six adults in the house and it was comfortable, ten would be tight in winter when needing to be indoors. Having a variety of board games was appreciated. Bedrooms were small but cosy and good linen was provided. Unfortunately for us some of the expected basics weren’t supplied. We had to buy cooking oil, firewood and a cake pan and wished we’d brought extra mixing bowls, baking dishes, oven mitt, washing up sponges and scourer. This, together with the gas situation, curtailed our anticipated cooking plans, and resulted in multiple dashes to the supermarket and problem solving that took time out of our holiday weekend. The house is well located and has nice leafy views.
Thanks for your review. We are disappointed to learn of your experience as this is not what we strive to provide and we will be sharing your feedback with the owner and cleaner.
With regards to the gas, two large commercial gas bottles are provided to the property and as explained on the morning when we were notified and attended the holiday home the exhaustion of the gas was very disappointing and we apologise unreservedly.
I did bring out a gas bottle with me, installed it and tested it prior to leaving and was informed by the gentlemen from Melbourne, a member of your group; that all was working.
We do provide you timber for your first use, which we did and additionally we delivered an extra two days worth when I delivered the additional gas bottle. However if you consume more than what is reasonably provided you do need to source your own timber.
Concerning the pizza oven, I am sorry if there is confusion on how to operate it effectively and will take this onboard as it works perfectly well when operated correctly. We have had other guests (& the owners) previously cook pizzas, roasts and cakes in it. In fact the oven can get very hot and is certainly not just a warmer.
A handy tip is that the temperature is controlled by opening and closing the oven temperature control (flue) as explained in instructions provided in guest information at house and in our Guest app.
The holiday home is provided with two chux wipes and a scourer, two tea towels and a roll of paper towels for guests, Im sorry to learn that you exhausted all of these.
Regarding the bathroom, I understand your valid concern however there is no mould in bathroom and is actually just missing grout, which the owners will be re-grouting shortly.
We have shared your feedback with the owner and will be providing additional kitchen utensils and reviewing the cleaning. Thank you for taking the time to share your feedback with us as we do appreciate it.
We only had two nights but was great. Close to the beach, shops up the road. Lovely house and gardens. Everything you need for a comfy stay. Well done and thank you for providing quality accommodation.
Our family loved being here amongst the rambling garden, large clean pool, the diverse birdlife, and the beautifully renovated home. We enjoyed the home immensely a great kitchen/dining area, ample comfortable lounge area, three shower/toilet facilities tastefully renovated, comfortable beds, the romantic master bedroom decor paying homage to years gone by, we were sad to leave. We highly recommend this property as tastefully renovated, relaxing and comfortable, near the beach,walking tracks or sites to see, it was awesome to explore the area and come back to a wonderful home environment. Thank you for a great place to stay.
An absolutely charming, warm and inviting place!
As soon as we walked up the drive way, we were enchanted with the loveliness of the surrounding gardens, the wrap around verandah, and the inclusions such as the gnomes and pathway lamp, guiding our way to the welcoming front door. Inside was even better! The owners have made this place a home - our friends who popped in for an overnight stay were equally impressed. This truly is a gorgeous place to relax, with space for everybody, including separate living areas, a big back yard and an enormous pool! The beach is a 3 minute away, as well as a park for those with small children (and I mean a really good park!). Coffee shops and a great breakfast spot a short walk up the road, ensures we'll be back for another visit.