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8/10 – Gut
Rachel
1. Aug. 2023
Wonderful Vacation with a Few Hiccups
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Overall, I would recommend Cinnamon Shore as a great vacation spot. We did experience a few hiccups while we were there though. Many things in our condo weren't functioning. The plugs in the bunk room weren't working so the first night was difficult as we needed to set up a white noise machine and night light for our boys and weren't able to. Several bedroom doors wouldn't close. The fans in the bathrooms weren't working. The front door keypad didn't work. The internet was intermittent. The handle on the kitchen sink faucet fell off. CS was fairly quick to remedy most of these situations by sending maintenance over. However, the bathroom fans and kitchen sink faucet were never fixed, and the internet remained spotty. The second main issue we had was with the pools. One of the best parts of Cinnamon Shore if you have kids is the pools. Mornings are great for the beach since you have a good chunk of time to go set things up, play, and then go home. After naps in the afternoon, the pools are usually perfect. However, all of the pools on the property were unbearably hot. I would guess they were around 100 degrees and in no way refreshing. It felt better to be out of the pool water, in fact. Last year, we didn't have that problem when we visited in June, so maybe July isn't the best time to go to Cinnamon Shore. And I do realize it's probably going to be one of the hottest summers on record so some of that is out of CS's control. But if we're paying the amount we paid to stay there, I would expect them to do whatever is necessary to make the pools more pleasant. Whether that be refreshing the water or adding pool chillers. Hopefully these issues can be fixed in the future. Our kids still had an excellent time, I just don't think we'll be returning during the months of July or August since the pools are too hot to be an option.
