2/10 – Ungenügend
Michael S.
5. Apr. 2024
Gut: Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Listing details does not match the actual unit. Owner George is a dishonest host !
I booked this condo based on the listing details that it was considered a 1 BR unit, but it actually does not have any bedrooms at all, it is just a motel room type set-up where the 2 beds are in the main living space. After learning this I then requested usage of one of the TWO "additional" bedrooms the host offered in his posting which can be added on. He told me I couldn't have them. I then said I couldn't rent it as I was under the impression that this condo could have either 1, 2 or 3 bedrooms. The ad states that you could ask for these extra bedrooms. This was only 12 hours after I booked. I couldn't believe he wouldn't just have said "oh yeah sorry I cant give you those extra bedrooms I mention in my listing, therefore-sure he is your refund" Any normal host would do that. So after several days of going back and forth on the issue of a simple credit he then stopped responding. I called him 5 times and he never returned a single phone call and rarely returned any emails. I contacted VRBO and they helped set things straight and he finally said he would credit me back 80% of the money after he got paid the full amount. After the VRBO payment cleared he then went back on his word and now 30 days later has not paid back what he promised not answered 5 emails I have in with him so I am suing. I would definitely not trust this guy at all. There are plenty of rooms at this hotel find another owner to work with. I have full documentation on all of this happy to share.
Michael S.
Aufenthalt von 5 Nächten im März 2024
