6/10 – Okay
Hallie B.
17. Juli 2022
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Great location, don't expect to do laundry or dishes, not very clean at all...
Upon our arrival into Surfside, I received the text message with details regarding the house - code for access, trash, and contact for questions with the property. It was prompt and offered great information.
We traveled here with two families, ours with me, my husband, and our two kids ages 7 and 4 & our friends with two adults and two kids ages 6 and 4. The house was set up great for sleeping arrangements with two queen size bed bedrooms and two queen beds in the loft room.
We did however encounter quite a few issues during our stay....
1. The houses exposed surfaces were clean, but upon closer inspection there were dust bunnies everywhere - under the couches, beds, and in the utility closet. We swept and cleaned the house and yet continued to find more dust bunnies. Our friend checked the houses air filter and it was covered in a thick dust (and whatever else) allowing no air flow. So, we went and bought a replacement and noticed that we were seeing less dust bunnies as a result. As well as running a personal air-purifier.
2. The house was advertised saying there was a washer & dryer and a dishwasher. Though all weren't very functional. The washer smelled like sour mildew with stagnant water in it and was practically dysfunctional as the drying feature didn't work. The dishwasher had rust in it and we didn't feel clean or safe washing dishes in it.
3. The water in the house was described to us as nonpotable and we were told to bring drinking water, which we planned to do anyway. However, the shower water smelled so strongly of rust that it left us feeling dirtier than cleaner and showers were something that we needed having the 4 kids and 4 parents at a beach.
4. The freezer/refrigerator was complicated, the freezer worked great but the refrigerator was pretty warm and never got cool enough making us concerned that our food wouldn't keep. *when I reached out to the property manager I recieved no response.
5. The exterior cable railing on the balcony was rusting and beginning to come apart with with overall appeal looked bad and could potentially become a safety hazard.
HOWEVER! There are some pros.
1. It was in the perfect location to the free public beach that we visited every day!
2. It was in its own little block so we didn't experience noisy next-door renters and it was very peaceful.
3. The air conditioning and fans were excellent to stay cool on the especially hot afternoons.
Good visit. Could be better
Hallie B.
Aufenthalt von 7 Nächten im Juli 2022
