GJT Residenz @ One Oasis CDO 1BR

Thank you for your feedback. I’m sorry to hear that your experience didn’t meet your expectations. Regarding the pool access, as clearly stated in my listing, it is not free for guests staying less than a month. Additionally, pool use by visitors is not included. During your stay, you had 11 visitors at one time, which is beyond what I can reasonably accommodate. I hope you understand that these rules are in place to ensure fairness and proper use of shared amenities. The gym is provided by the condominium, and its size and equipment are based on the original development. I’ve already reported the equipment issues to the building administration, and they are doing their best to maintain it. My apartment is designed for 2–4 guests, which is a standard size for similar rentals. The electric range is new, purchased last November, and I’ve personally tested it to ensure it works properly. As for the air conditioning, it is also new and functions well, though it may take a little time to cool the entire room. I tried to explain this during your stay. I understand the internet connection may occasionally drop, and when it does, I contact the provider immediately usually it’s resolved within 10 minutes. I always aim to provide a comfortable and respectful environment, and I’m here to help resolve any concerns. I appreciate your feedback and will continue working to improve the experience for future guests.

Hi Garry, Thank you for your review. I would like to address some of your concerns about the apartment, as this information may be helpful to future guests. Yes, the apartment is not large; in fact, it is stated in the description that it is 32 square meters. Regarding the balcony, my apartment does not have one. This is why it is not mentioned in the description, as the area you referred to is not actually a balcony. Thank you for your understanding.