Vermieter-Kommentar: I declined to rate this renter as I do not believe in releasing negativity into the world if I can possibly avoid it. She did have a late check in because my housekeeper of 26 years had a medical emergency and did not get the house ready on time. I offered her compensation for that glitch, apologized profusely, and wished her well. When she checked out we realized she had hosted a paint party for small children, ruined with paint stains around 20 of our nice new white towels, and broke several china dinner plates. Since the insurance policy purchased by renters covered such things we made a claim, that's what it's for, why wouldn't I? I never accused her of anything. My housekeeper had already cleaned the floor when she got there, the garden had just been watered, and her children tracked mud in again after it was clean. It was very inappropriate for this renter to blame housekeeping for her own children's mess. I guess I will focus on her opening, that it's a good house and a good location. And please read the other reviews on this and my four other properties, we try above all to provide a perfect as possible setting for our renters to enjoy their events. I regret this renter's perception, who knows what she is dealing with to act this way. I guess I should go back and give her the rating she deserves so other owners won't be subjected to this but I just can't do it, that's not who I am. Live and Learn!