Stadthaus mit 2 Schlafzimmern am Fuße des Skigebiets Snow Summit!

I am sorry you did not have an excellent experience. Each of the properties we manage have different owners with different interiors. In that property, apparently the owner likes a more firm bed. I am sorry that did not match your expectations. The cobwebs in the rafters 16 ft up are unacceptable and will be dealt with through some additional training for new staff. Regarding the fireplace, that was a wood burning fireplace, not a gas log fireplace. That means the gas tube under the grate is there to light wood on fire. Wood is not provided but available in most markets up here. Regarding cookware, was there something missing? When in need, if you had contacted the on iste office for something you specifically needed, we can sometimes get a unique item for you quickly. Most townhouses have the basics for basic cooking. Regarding snow making, that is the one major disadvantage to being the closest lodging to Snow Summit. This townhouse is so close to the slopes you will hear the snow making equipment when it is running at the base of the mountain. We have other townhouses within our complex that are a little further away or a little more insulated but you picked one that is right up against Snow Summits property! We hope you give us the opportunity to host you again, perhaps in one of our other properties that may be more in line with your expectations.