4/10 – Schlecht
Valasteen H.
20. Apr. 2023
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Series of Unfortunate events
First of all the drawer was barely hanging on in the first place it was stuck or off track when I it was pulled it just came off. It shouldn't have come apart without force, but it did. We just happened to be the last ones to use it as it broke. You could look at and tell us put together poorly. Ant around the sink The house had roaches in the kitchen coming up from behind the stove. The refrigerator outside and inside was dirty and it looked like it hadn’t been wiped out. It was stains in the back from things spilling in it. Shall I go on?
The furniture was old and outdated like it had been purchased at several different yard sales. It looks as though no one cleaned in years there were layers of dust everywhere you looked. The washing machine messed up my clothes because it was broken and old. We called immediately about the washing machine, and he told us to unplug and replug it and call him back. When I called back no one would answer the phone. After sending owner email manager was sent out. Repair man finally came Wednesday. New Washer couldn't be installed due to rusted corroded pipes.
If you didn’t fix this major issue and the ants, roaches and other issues wouldn’t be corrected either. The ceiling was one of the filthiest I have ever seen. The couch was falling apart. The bedding looked dirty, like it hadn't been cleaned. It was so stiff that we slept on top of it with our own blankets. The first bedroom didn’t have any A/C or it wasn’t working properly and the ceiling fan didn’t work at all. The A/C couldn’t be adjusted. The game room was hot and full of lizards and flies. One of the double bed bedroom Had a TV that wasn’t working, and the other double bedroom had no Tv at all. The Tvs that were working had poor cable channels that repeated the same station just different numbers
Yes, after all that we didn't complain. She wants to talk about a stupid drawer that was overused.
The tree in front had lizards jumping through the front door when you opened it? (Too close) The only nice thing they did was let us in a little bit early. The house was spacious and accommodated the group. Other than that, their service and care sucked.
Delaware Family
Valasteen H.
Aufenthalt von 7 Nächten im April 2023