Luxusurlaub Luxus Ferienhaus

Thank you Ellis.

Dear Guest, We really appreciate your review. We love take care all our guest as we really like our job and we want to do it alway at the best we can. Many Thanks

Dear Mr, we thank you for your nice words about the apartment. We also would like to answer to your bad and negative review as aren’t quite right. First of all, the Italian crackers were expired ...we inform you that we always buy fresh from the grocery each time before each check in, we wondering that probably you red it up on the Italian side as on Americans side are opposite number...Second of all regarding wasn't practical as a comfortable, living space, we inform you that our holiday house space is always has been mentioned on homeaway regarding the right side/space, so of course you didn’t read or miss it about before your reservation, and beside that actually in all Europe usually the apartments are more small compare the Americans apartments. Overall in the same building we have others bigger apartments than that but it would had been much more expensive for just two people, as usually the bigger apartments that we rent it out are for at least 4/6 people. Regarding your disappointed with the small fridge (no freezer) we want take this your negative review to turn it up to as a positive things, as actually we are going to buy a new fridge much more better. Finally you said the shower was annoying, cycling from extreme hot to cold every 5 minutes, we inform you that we fix it up to the right way you since You left and now it work perfect. Thank you for stay at our holiday house. Best regards, M Empire

Dear Mrs, in order to get the hot water it usually take to two minutes to work not big deal if you let it run. The cleaning crew come just an half hour later than the house policy, from which is 10 am , so they actually did stop by at 10.30 am. We think is rude don’t let the crew doing their job instead, as We remember our is not an hotel... but an holiday house ...and we have check in and check out at the same day, and we can’t let people that are coming in wait to much outside. Anyway, thank you for visiting us.