Vermieter-Kommentar: Dear Guest, With all due respect you deserve, your review is based on facts that are not true, inconsistencies and exaggeration. Per your request, I personally welcomed you into my home and did an extensive walk through with you on the day of arrival, at that time my house was extremely well clean since I hired a cleaning crew and I personally worked on getting it nice a neat for my tenants. Excellence is my state of mind. During that walk through I remember the good compliments and comments you and your husband made, you were satisfied for the condition of the home when you commented "the pictures doesn't do justice, it looks more beautiful in person." After the walk through I left, asking you that if you needed anything just to give me a call. And you never did, you never called me to complain or ask for anything. I thanked you for leaving the house in the same clean good condition you found it and paid back your security deposit, I even offer you a 10% discount for your next stay. Little did I know about your plans. To my surprise, a month later I received your letter in the mail asking me to refund you $500 more based on fallacies. It was hard to believe an senior couple as you are, have a scam in place. - I recognize the ping pong table was broken, my profile was done more than a year ago when it was working, my mistake for not updating this info. - Highchair for the baby. You mentioned your daughter was bringing all the baby equipment. We went over the phone and emails about the things you needed and everything was in place. If a highchair was needed, I would have bought one for you to make you happy but I never heard back from you after your arrival. - I only offered one bicycle but who is riding bikes in Ohio under a 28 F snowy weather?! You are complaining already that it was cold, but also complaining that they were no bikes to ride under the cold weather. Inconsistency! Ulterior motives?... who knows. - My house is not listed as PET FREE but as PET ARE NOT ALLOWED. MY cat was outside and you are also complaining of that. It could have been my cat or a neighbors'. I am surprised you didn't complain of finding pet's hair around the house. - You found a dead bee on the window but didn't see the fire extinguisher in the cabinet. Owners beware of this couple's scam! This is the kind of people that goes to a restaurant, eat the food, and put a hair in the plate expecting not to be charged for what they ate. Contact me for more info.