The house was not in satisfactory condition.

There was a huge safety concern with no fire alarms, smoke detectors or carbon monoxide detectors in the house. There were hanging wires from the ceiling in multiple rooms. Three of the hanging wires appeared to be for the fire alarms, and one was for the missing light fixture.

In addition, there were many other concerns as well. The kitchen light fixture was missing its panels, so the fluorescent bulbs were exposed. Two light bulbs were out in fixture above the kitchen table. Many of the towels had large holes or tears in them. There were two lamps, one in the living room, and one in the twin bed room, that were not plugged in. The sofa in the living room was not the same one as in the picture. We had a pinkish sofa that had obvious wear on it; material seemed to be peeling in many spots. (This sofa was not pictured in the website.) The other furniture also had various stains on it. The closet doors in the master bedroom were missing. Most of the blinds throughout the home were missing the rod needed to adjust the blinds from seeing in and out of the windows. And the last of our concerns was the cleanliness of the house. It was not as clean as it could have been.

We did reach out to the owners with the hopes of getting the basic safety concerns addressed. We told them about the missing smoke/fire/carbon monoxide detectors. They said they'd have them at the house the next day. The next day we didn't have any detectors and received no phone calls. Again we called the owners, and left a message with no response.

Needless to say, all these problems, combined, were a concern for us. We were booked for three nights and only stayed two. We attempted to get other housing in the area but none was available. Due to the safety concerns, we decided to go back to our airport destination and book an additional night stay there.

We had planned this trip months in advance and were not happy to have to cut our vacation short. It was so disappointing after all this planning to not be able to continue our stay in the area. Additionally the two nights we were there were full of worry and concern for our children and ourselves with missing fire/smoke/carbon monoxide detectors.

We were also required to buy insurance on this property.

After much frustration, we would like to be reimbursed for our booking at this location. We reached out to the owners regarding this request, and no one has responded to us.