Vermieter-Kommentar: Thank you for your candid review. I do hope you enjoyed the amenities, decor, community pool and the amazing view! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. As you mentioned, you did notify us by email, which was the day before your departure. This is a very popular unit (nearly fully booked since the beginning of spring), and until now has never received a complaint. This was the first time we heard anything about the appliances not working correctly. When we received your email, we sent our maintenance tech to the unit to perform diagnostics. We then had to schedule a professional appliance repair service tech to look at them. We tried all efforts to fix the problem during your stay, but please know that all has been fixed now and the owner has replaced the dryer. The cable hook-up in the unit is hardwired in some bedrooms and not in others, so their is a cable box. Unfortunately, this is how the cable company has installed it and there is no other way around it. We do provide a channel list guides for guest convenience. As for the visitor guide, we do update it before every season. However, new things do open and close all the time. Our guest services team is here to help with any concierge needs whether it be restaurants, events, shops, attractions, excursions, etc. Rest assured, as I said above, the proper attention has been paid to your concerns. We hope that you will accept out apology and that you will trust our services in the future.