Unfortunately from when we arrived we felt as though now we had paid we didnât matter. Two different names had been sent to us as local agents to meet us, on the day of arrival we were sent a message of how to let ourselves in as no agent was available, our stay was for just under a month, we never had one person check in on us, even though there was no information pack, no instructions on how anything worked. We had specified we wanted to be able to watch tv, despite several messages to owner eventually my husband had to purchase a VPN to enable us to do so. A week before we left there was a misunderstanding regarding trying to find film channel, owner had told us about apps, which she knew we have no real understanding of smart tv and she somehow cut off the VPN so we again were left with no tv. Nobody came to change bed linen or towels, we had one spare duvet cover, pillowcases and towels left on the spare bed. The âfull bathroomâ which has a distinct smell, has a jacuzzi bath, no instructions, a shower that floods the floor, and a large shower head which you canât use as it pumps out brown water, a basin tap that once you have used it you donât again because it feels as though itâs coming away, same as the toilet seat yet if you use the en-suite shower you need to be prepared that you might have a cockroach in the room with you. We had four during our stay. Also, had to purchase cleaning products as I needed to wash the floors the first day of the holiday as they were sticky and dirty, and the throws that were on the furniture. This could be down to âagentâ not doing their job. The gated car parking area turns out to be too narrow and you have to park on the road opposite the house. The pool itself is kept very well but you have to sweep up the outside area everyday as there is always debris from the bushes which are quite thorny. The sun loungers need new covers as they are dirty and the material seems to be splitting. Went up to the roof terrace to take some photos and there were two piles of dog poo left up there. (We actually thought the property was a no pet property). We have never come away from a holiday early before, the first time the agent contacted us was to say what time she would be coming the day we were due to leave and we were already back home in England.
![AuĂenseite Ferienhaus [Sommer]](https://media.vrbo.com/lodging/102000000/101590000/101586400/101586380/a0fead3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)
