This was literally the only bad experience we have ever had with VRBO (ourselves being owners for 3 years). Checked in for 14 day stay to adopt 3 girls in Colombia. Wifi and TV not functional upon check in. Hot water problems for morning shower and we soon realized why. A pipe issue was spraying the water all over the kitchen appliances (dryer most heavily), leaving an inch of water everywhere on the floor, despite the drain. We recognized at this point (16 hours after checkin) that this wouldn't work for us as we were leaving to get the girls. We notified the owner there were too many problems (TV and Wifi still not functional 21 hours after checkin) and we would need to leave. We offered to pay for two nights as a manner of courtesy, but the owners response was that we could not checkout - property is rented "AS IS". As we removed our things at noon, we were told not to turn on any water nor use any toilets despite owners claim that 'everything is fixed now'. Owner stopped communicating entirely related to our request for a refund. Definitely let the buyer beware if you have any problems renting this one. Fortunately for us, we didn't let this owner ruin the joy of our adoptions!