*** Best of Gettysburg Romantisches 5 Sterne Cottage! ** Hot Tub Add On **

Thank you Daniel, it was a pleasure to host you at the cottage

Thank you Amanda

Thank you Jay

Thank you!

Thank you!

Thank you!

Thank you!

Thank you for choosing our rental for your special time away.

Thank you!

Thank you for noting that I was an excellent communicator and that the location was excellent. I was therefore surprised to read these concerns for the first time in your review. Upon arrival, you were specifically asked to inspect the cottage and contact me if anything was not as expected or if you needed anything. No concerns regarding the toilet, cabinet, furniture, or property were reported during your stay, so I was never given an opportunity to inspect or address them. The loveseat is clearly depicted in the listing photographs and is the same furniture that was present when the reservation was made. The cottage is a small home, and the photographs are provided so guests can determine before booking whether its size, furnishings, and layout meet their individual needs and preferences. Your only communication regarding your early departure was a text sent several hours after you had already left stating that you had checked out “for a variety of reasons.” No specific problem was identified at that time. I take legitimate maintenance concerns seriously and respond promptly when they are brought to my attention. Unfortunately, I cannot address an issue during a guest’s stay when it is not reported until after departure in a review.

Thank you

Thank you

Love the photos!

Thank you!

Thank you!

This reservation required an unusually high amount of communication from the beginning. Multiple questions were raised about clearly disclosed policies, fees, and basic listing details before and during the stay, even after those items were explained. When concerns were raised during the stay, they were addressed immediately in person and resolved at the time. The guests completed their stay without reporting any further issues. Unfortunately, the guest wanted the hot tub refunded because it was her birthday and we declined. Given that after checkout a retaliatory review and dispute was initiated regarding charges (hot tub fee) that had been agreed to prior to arrival. Based on this experience, I would not host this reservation again. I would also warn future hosts.

Thank you for choosing our rental for your special time away.

Thank you for your review

Very difficult guest to deal with. At no time did they ever have an issue with the property.

Thank you, we are so pleased you enjoyed your stay

Thank you for taking the time to review our property

Thank you

Thank you! We are so pleased you enjoyed your stay