6/10 – Okay
colleen b.
7. Apr. 2024
Gut: Kommunikation, Lage und Genauigkeit des Onlineauftritts
Family vacation
Not the cleanliness unit we’ve stayed in, stains on curtains, throw rugs dirty. No floor towel or mat in master bathroom, no sink rugs, shower slippery with no anti slip or bars, no sink stoppers, no cutting board, but kitchen stocked was overall satisfactory. Good location. Parking garage issues, codes not working. Housecleaners arrived rudely at 9:45am day of check out-as we were in the process of helping out by stripping beds. Check out at 10 am and we were clearly almost packed , maybe not been out by 10 am on the dot, but close. The cleaners just came in telling us to “hurry up” cause they need to clean - again not 10 am yet. We were rushed and they were rude. From the lack of cleanliness of the unit, they obviously are the ones that are rushed.
Manager was attentive and very helpful when we had parking ramp issues.
Overall, I’d come back, but ask the manage for an 11am check out, that way when the cleaners arrive 15 mins early, we’d be gone.
colleen b.
Aufenthalt von 4 Nächten im April 2024
