We are very sad to leave this review. But, we feel that we need to, so that we can warn others. When we arrived the basement smelled moldy. We could barely see out the dirty windows, and the sills were fulls of dead flies. The stove was dangerous with all the burners igniting when we used just one. The mattress was good but the sheets were very uncomfortable (100% polyester). After two (out of three) nights, we were so tired and uncomfortable we just wanted to go home. I went over my message to Julie four times to be sure it was written kindly. She offered different sheets and to clean the basement; even offered us a different house. Very generous. We hoped it would be better. When we arrived, my husband asked me to chose a bedroom. The house is very near the interstate so we chose the room farthest from the noise. Both beds appeared to have dirty sheets, so we sent Julie a message asking for a refund. When I was waiting in our van for her reply, she drove up, marched over angrily and demanded we show her the beds. My husband had tried to clean off one of them; the other still had several hairs under the pillows. Julie yelled at us, accusing us of trying to get money out of them and making personal accusations that were very offensive.We were shocked. She yelled at us to get out. Most bags were still packed, but I needed to pack our food. She followed me into the kitchen and ran around banging chairs against the table. When I started to cry, she apologized for being harsh but continued to say terrible things to my husband. Her husband came and was even angrier, cussing out my husband. I thoroughly cleaned the kitchen and took our small amount of garbage from lunch. They ran around to see if we had stolen anything and threatened to call the police (crazy!!). We kept our voices calm and packed up rapidly, fearing that they would turn violent. We were so thankful to get out of there. An hour later she texted me and accused me of going back to plant hairs in the bed. Honestly! We have received no refund, and not even the deposit was returned (which she promised to do, according to the contract, pending inspection - and we had left the other house neat, even leaving a plant as a thank you gift.) It had been a long time since we had been able to get away as a couple, so it was heartbreaking. It is still very painful to talk about months later. We pray for them and wish them well. But, we certainly won't return or recommend them to anyone else.