Diese Bewertung wurde vor 2018 eingereicht und wurde nicht geprüft.
6/10 – Okay
Jeff S.
15. Juli 2016
Great Location, Helpful Hosts
Thank you so much to Camelia for our four-day stay in her property. I was supposed to call her from the airport when we arrived in London so she would know what time to meet us at the rental, but my phone service could get no signal so I couldn't contact her. She just figured something like that had happened, guessed when we would be arriving, and met us near the tube stop when we arrived in her neighborhood. I was very thankful for that! Camelia even gave me her grocery store card so I would get the member discount and a free cup of coffee when I shopped - I loved that! That first night in the rental we had an issue with the hot water temperature. She responded to my email right away that night and her husband came over first thing in the morning and sorted it out. I appreciated the quick response time.
The rental property was snug, but cozy. The bathrooms and bedrooms were sparkly clean, but the kitchen had not been cleaned very thoroughly. There were crumbs on the kitchen table and the inside of the microwave was not clean. The hot water kettle had a lot of build-up inside, so I was unable to use it. The toaster could have used a cleaning out as well. In the online photos the kitchen table had a cute cloth and a vase of flowers. Upon arrival the kitchen cloth was a plastic cloth in poor repair.
I know the owners are not obligated to provide supplies, but there was not a paper towel or napkin anywhere, which meant if we had any spill we would have had to use a bath towel to clean up. We had no cleaning supplies either except for a very little bit of dishwashing liquid and a kitchen sponge and small disposable towel for drying. There was a mop (no broom), but no floor cleaning solution to use with the mop. We had to pick up a few things at the grocery to supply those cleaning needs. It would have been very helpful if there had been a few hand towels to use in the bathrooms and some basic cleaning supplies.
The location of the property is ideal - very close to a tube stop, which was one of the reasons we chose it. We also really appreciated having a second bathroom.
With just a little bit of attention to detail this property could definitely have five stars. The owners were wonderful to work with, so the other things would really make this property stand out.
