It has taken me this long to write the review as I wanted to get over the experience and give the owner the chance to do the decent thing. He didn’t.

The house is ideally situated but is already heavily occupied, with COCKROACHES. They are everywhere and I mean EVERYWHERE.

Our first day on vacation went as follows – arrive at the rental at 4pm as instructed with the key that was posted did not fit the lock. After leaving a couple of messages for Kent he finally called back to say, “I don’t know what to tell you, that is the key”, firstly Kent, the only words out of your mouth should have been, “I apologize and we will get this resolved”, it was not. After 20 minutes of repeating that the key wouldn’t work he told us to go to dinner (by this point its 5pm but I really don’t want to have dinner) and he would ask his neighbor and/or cleaning lady to let us in. We go for a drink and then get called back to hand the cleaning lady (who was lovely) the key and then she tried, unsuccessfully. We then sat on the steps and waited for another key to arrive, when it did it was discovered (to no surprise on our part as I was quite aware the key wasn’t the right one hours ago) that our key was not the key to that house.

We got in the house and the wifi didn’t work, we waited and the neighbor came around and replaced the power socket. Finally we got settled and by this point we are exhausted and want to go to bed, we pull back the covers to find a dead cockroach IN the bed. So rather than going to sleep we spent the evening washing bedding. WHAT a start to the vacation. When I texted a picture of the roach to Kent, do you know what his response was? NOTHING. Not a word. The man is not good at saying sorry, clearly.

I had to chase up the deposit, despite being instructed to leave the (useless)key in the house so there was really nothing to be waiting for and my exact words were “I think we should also be refunded the first night as a gesture of good will considering everything” – he also ignored this. I was not shocked in the slightest.

The day we left I went literally running from the house there was cockroaches everywhere in every room, the cleaning lady said they had a big problem with them in that house –NO KIDDING!

The bedroom ceiling is disgusting, the master bath is rusty, the pool screen is taped together but nothing will creep you out quite as much as the creepy crawlies!

In conclusion, please do stay on Marco, it’s beautiful - just DO NOT STAY HERE!