Eine der wenigen Unterkünfte mit einer Feuerstelle im Freien.
3 Schlafzimmer3 BadezimmerPlatz für 14 Gäste
Beliebte Annehmlichkeiten
Whirlpool vor Ort
Patio
Gemeinschaftspool
Grill
Haustierfreundlich
Klimaanlage
Lerne die Gegend kennen
Sevierville, TN
Goldrush Stables
Place, Goldrush Stables
15 Gehminuten
Dollywood's Splash Country
Place, Dollywood's Splash Country
20 Gehminuten
Island at Pigeon Forge
Place, Island at Pigeon Forge
6 Autominuten
Knoxville, TN (TYS-McGhee Tyson)
Airport, Knoxville, TN (TYS-McGhee Tyson)
58 Autominuten
Zimmer und Betten
3 Schlafzimmer (Platz für 14 Personen)
Schlafzimmer 1
1 King-Bett
Schlafzimmer 2
1 großes Schlafsofa
Schlafzimmer 3
2 Queen-Betten
Schlafzimmer 4
2 Einzel-Etagenbetten
Schlafzimmer 5
1 Queen-Bett
3 Badezimmer
Badezimmer 1
Badezimmer 2
Badezimmer 3
Weitere Räumlichkeiten
Terrasse oder Patio
Küche
Mehr zu dieser Unterkunft
Convenience ist definitiv etwas, das Sie an dieser einzigartigen Immobilie schätzen werden.
Convenience ist definitiv etwas, das Sie an dieser einzigartigen Immobilie schätzen werden. Diese parkähnliche Umgebung befindet sich buchstäblich gegenüber von Dollywood und Splash Country.
Einfach dekoriert, finden Sie hier den Komfort eines Zuhauses und dies wird bald Ihre Zuflucht vor den Sorgen und Nöten der Welt sein. Die Rückzugsatmosphäre ist fast wie das Gefühl, das Sie hatten, als Sie jung waren, und die Aufregung eines Lagerbesuchs war alles, woran Sie denken konnten. Ruhige Nächte am Lagerfeuer, die die Güte unseres Schöpfers widerspiegeln, versetzen Sie in die richtige Stimmung. Von kleinen Gruppen von nur zwei Personen bis zu sehr großen Gruppen von mehreren hundert Personen ist dieses Dorf für alle Ihre Bedürfnisse ausgestattet. Wenn Sie einfach eine Auszeit mit Ihrem Lebensgefährten planen oder einen Veranstaltungsort mit ausreichend Platz für eine große Menschenmenge suchen, ist dies genau das Richtige für Sie.
Egal, ob es sich um eine kirchliche Hochzeit, ein Familientreffen oder einen Kurzurlaub für Sie beide handelt, unsere Urlaubsplaner stehen bereit, um Ihnen bei der Planung des perfekten Besuchs der Great Smoky Mountains in East Tennessee behilflich zu sein. Ruf heute an!!
Gib zur Preisangabe die Daten an
Ähnliche Unterkünfte
Near Dollywood Escape・Pool・Arcade・Pool table・Views
Pigeon Forge
Near Dollywood Escape・Pool・Arcade・Pool table・Views
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Diese Unterkunft ist mit Sicherheitsvorrichtungen ausgestattet, darunter ein Feuerlöscher.
Zur Gegend
Pigeon Forge
Diese Wohnung in Pigeon Forge liegt in der Nähe von Freizeitparks und in den Bergen. Island at Pigeon Forge und Old Mill sind einen Ausflug wert, wenn du Lust auf Shoppen hast. Wer lieber die Natur der Region bewundern möchte, sollte Folgendes besuchen: Great-Smoky-Mountains-Nationalpark und Little Pigeon River. Dollywood und Dollywood's Splash Country – diese beiden Highlights vor Ort solltest du dir nicht entgehen lassen. Erlebe Wasserspaß pur beim Angeln ganz in der Nähe oder genieße einfach die Natur auf den Wander-/Radwegen.
Sevierville, TN
In der Umgebung
Goldrush Stables - 15 Gehminuten - 1.3 km
Dollywood's Splash Country - 20 Gehminuten - 1.7 km
LeConte Center at Pigeon Forge - 4 Autominuten - 3.7 km
Island at Pigeon Forge - 6 Autominuten - 4.7 km
Titanic-Museum - 8 Autominuten - 8.1 km
Fortbewegung vor Ort
Flughafen McGhee Tyson (TYS) – 57 Fahrminuten
Restaurants
Spotlight Bakery - 11 Autominuten
The Grist Mill Cinnamon Bread - 9 Autominuten
Azul - 8 Autominuten
Aunt Granny's - 9 Autominuten
CiCi's Pizza - 7 Autominuten
Häufig gestellte Fragen
Ist Convenience ist definitiv etwas, das Sie an dieser einzigartigen Immobilie schätzen werden. haustierfreundlich?
Ja, Haustiere sind in dieser Unterkunft erlaubt.
Wie viel kostet ein Aufenthalt im Convenience ist definitiv etwas, das Sie an dieser einzigartigen Immobilie schätzen werden.?
Gültig ab 20. Juni 2026: Die Preise für 1 Übernachtung für 2 Erwachsene im Convenience ist definitiv etwas, das Sie an dieser einzigartigen Immobilie schätzen werden. am 16. Nov. 2026 beginnen bei 317 € (inklusive Steuern und Gebühren). Dieser Preis basiert auf dem niedrigsten Preis pro Nacht innerhalb der nächsten 30 Tage, der jeweils in den letzten 24 Stunden gefunden wurde. Die Preise können sich ändern. Wähle deine Reisedaten, um genauere Preise zu erhalten.
Wie viel kostet das Parken bei Convenience ist definitiv etwas, das Sie an dieser einzigartigen Immobilie schätzen werden.?
Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.
Wann ist der Check-in bei Convenience ist definitiv etwas, das Sie an dieser einzigartigen Immobilie schätzen werden.?
Check-in ab: 16:00 Uhr.
Wann ist der Check-out bei Convenience ist definitiv etwas, das Sie an dieser einzigartigen Immobilie schätzen werden.?
Check-out ist um 10:00 Uhr.
Wo befindet sich Convenience ist definitiv etwas, das Sie an dieser einzigartigen Immobilie schätzen werden.?
Dank der ausgezeichneten Lage in den Bergen ist diese Ferienwohnung nur 1,5 km von Dollywood's Splash Country und 4,4 km von Dollywood entfernt. Ebenfalls nur bis zu 5 km entfernt: Rocky Top Mountain Coaster und Patriot Park.
Bewertungen
8,0
Sehr gut
Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
29 von insgesamt 61 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
10 – Hervorragend
29
15 von insgesamt 61 Gästebewertungen haben eine Bewertung von 8 - Gut
8 – Gut
15
7 von insgesamt 61 Gästebewertungen haben eine Bewertung von 6 - Okay
6 – Okay
7
6 von insgesamt 61 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 – Schlecht
6
4 von insgesamt 61 Gästebewertungen haben eine Bewertung von 2 - Ungenügend
2 – Ungenügend
4
8,4/10
Sauberkeit
2,0/10
Ausstattung
8,0/10
Zustand der Unterkunft
9,8/10
Check-in
8,8/10
Kommunikation
9,0/10
Lage
8,8/10
Genauigkeit des Onlineauftritts
Bewertungen
Verifizierte Bewertung
10/10 – Hervorragend
Alison W.
22. Nov. 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great little getaway
We had a great time and it was close to everything!
Alison W.
Aufenthalt von 3 Nächten im November 2022
Antwort von VrboOwner am 7. Dez. 2022
Thank you for taking the time to let us know you had a great time. Hope to see you again soon!!
Verifizierte Bewertung
10/10 – Hervorragend
Sergio G.
12. Juli 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Review
This place is so nice and it looks bigger in person. Will for sure stay here again.
Sergio G.
Aufenthalt von 6 Nächten im Juli 2022
Antwort von VrboOwner am 30. Aug. 2022
Thank you for taking the time to share your guest experience. Our staff strive hard to make all of our guests' vacation experiences a great one. We look forward to welcoming you in the future.
Verifizierte Bewertung
10/10 – Hervorragend
Debra G.
4. Aug. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Cozy 13F
Great location to Pigeon Forge and Gatlinburg!! Peaceful and private yet close to everything. Would definitely stay again.
Debra G.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von VrboOwner am 25. Aug. 2023
We appreciate you taking the time to share your guest experience with us. It is a gift that we do not take for granted, as it is the only way for us to grow and improve. Our staff works hard to ensure every guest experience is a great one. We look forward to seeing you again soon!
Verifizierte Bewertung
10/10 – Hervorragend
Luz R.
16. Aug. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Family Vacay 2021
It was awesome! Place was perfect for my 10+ people 😁
Will definitely choose this place for a next time
Luz R.
Aufenthalt von 6 Nächten im August 2021
Antwort von VrboOwner am 10. Sept. 2021
Luz:
We are so glad to hear that you enjoyed your stay with us. Our staff strives hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
Verifizierte Bewertung
10/10 – Hervorragend
Loyce S.
7. Mai 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very quiet and pleasant
They supplied everything that was needed.
Loyce S.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von VrboOwner am 17. Mai 2024
We're thrilled to hear that you found everything you needed during your stay! Providing our guests with all the essentials is important to us, and we're glad we could meet your expectations. We look forward to hosting you again!
Verifizierte Bewertung
10/10 – Hervorragend
ANITA M.
23. März 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Spring Getaway
The process was easy. The property was nice, clean, and a good location from attractions around. The only downfall was parking. We can't wait to go back.
ANITA M.
Aufenthalt von 2 Nächten im März 2023
Antwort von VrboOwner am 19. Apr. 2023
Thank you for taking the time to leave a review.Hope to see you again soon!
Archivierte Bewertung
10/10 – Hervorragend
Gary w.
9. Aug. 2016
Great place will be staying here again
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was perfect for our needs we were a small church group and we had plenty of room and it was very comfortable
Gary w.
Antwort von VrboOwner am 2. Apr. 2020
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We hope to see you again very soon!
Archivierte Bewertung
10/10 – Hervorragend
7. Feb. 2017
Youth Trip
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was another great experience with Eden Crest, looking forward to my next stay.
Antwort von VrboOwner am 2. Apr. 2020
Thank you for filling out this survey. The team here is thrilled to hear that you enjoyed your stay. We love our repeat guests and can't wait to see you again!
Verifizierte Bewertung
8/10 – Gut
Vouthy H.
9. Juli 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Mr
Good for family gatherings, only complaints I have is insects such as millipedes and centipedes we saw.
Vouthy H.
Aufenthalt von 1 Nacht im Juli 2024
Antwort von VrboOwner am 16. Juli 2024
Thank you for your feedback. We're glad the property was suitable for your family gatherings. We apologize for the inconvenience caused by insects during your stay. We'll make sure to address this issue to ensure a more comfortable experience for our guests in the future.
Verifizierte Bewertung
10/10 – Hervorragend
Leana P.
13. Juli 2022
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Vacation
We had 7 grandchildren and their parents with us, for vacation. Everyone had a bed and it was big enough to spread out. The hot tub was a great bonus when we came in for the night and needed to soak. We also liked the location and being away from the congestion. We will stay again. And recommend it to everyone.
Leana P.
Aufenthalt von 5 Nächten im Juli 2022
Antwort von VrboOwner am 30. Aug. 2022
We are happy to hear the cabin was large enough to accommodate your family. Hope to see you again soon!!
Verifizierte Bewertung
10/10 – Hervorragend
David S.
13. Juni 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very nice place and clean
The first night they were putting the bunk beds back in the condo beside us after painting at 12 at night it was very noisy and hard to get kids asleep was a little frustrating
David S.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von VrboOwner am 11. Juli 2023
Thank you for taking the time to leave a review. We hate to see the contractors was noisy and working late. We will get it addressed for the future!
Verifizierte Bewertung
8/10 – Gut
Melissa R.
20. Juli 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Dollywood Trip
We came to Pigeon Forge with a group of 12 and we wanted a place to all stay and be in close proximity to Dollywood! This location did not disappoint! It was so great to be basically across the street. Plenty of room for us all to fit comfortably. Easy check in process. The washing machine was not usable though due to needing a really good cleaning so that was a downside but other than that, it was great. Definitely would stay again.
Melissa R.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von VrboOwner am 13. Sept. 2023
Thank you for taking the time to leave a review. Hope to see you again soon!
Bewertung von einer Partner-Website
10/10 – Hervorragend
Ginny N.
24. Okt. 2018
Eden Crest is wonderful!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Professional, responsive company with excellent customer service! Great value! Perfect location convenient to Dollywood and Pigeon Forge! Clean comfortable unit! I will definitely use them again and recommend them to everyone!
Ginny N.
Antwort von VrboOwner am 2. Apr. 2020
We are so glad to hear that you enjoyed your stay with Eden Crest. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
Verifizierte Bewertung
10/10 – Hervorragend
Frank G.
7. Okt. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
FALL VACATION
Although the leaves didn't quite cooperate. The rental was fantastic. The price, cleanliness, and friendliness of the staff were as advertised. The Unit itself was great actually more than we needed. The unit could use a few upgrades, but everything worked fine. If returning to Pigeon Forge in the future, I would definitely, try to book this unit again.
Frank G.
Aufenthalt von 3 Nächten im Oktober 2021
Antwort von VrboOwner am 25. Okt. 2021
Frank:
We are so glad to hear that you enjoyed your stay! We always love to hear positive and constructive feedback. It is a gift that we do not take for granted. It’s the only way to grow and improve and that’s an important focus of ours. We work hard to make sure that all of our guest have a wonderful vacation experience. We hope to see you back soon!
Verifizierte Bewertung
8/10 – Gut
Carmesha W.
7. Sept. 2021
Gut: Sauberkeit, Check-in, Kommunikation und Lage
Family Vacation
Stayed here over holiday weekend. Overall the stay was good. We had a group of 12 adults and kids. Layout was not like pictures listed but we made it work. There were two refrigerators but only one worked. Walls are very thin so we could hear the people upstairs walking and talking all night- which was frustrating but not necessarily a deal breaker. Hosts were responsive when called. Location was great- close to the things we wanted to do. Condo was clean and organized. Would stay again.
Carmesha W.
Aufenthalt von 3 Nächten im September 2021
Antwort von VrboOwner am 29. Sept. 2021
Thank you so much for taking the time to send a review regarding your stay. These reviews are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Our desire is to try and provide all our guests with a wonderful vacation experience. We hope to see you again very soon!
Verifizierte Bewertung
8/10 – Gut
Cindy E.
10. Juli 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Hot water
The place is really nice we enjoyed staying except if you hear through the wall is really bad and water stood outside our door where the hot tub was in the worst thing was that we didn’t have enough hot water for the girls to take a bath after one or two people to go shower it was just cold water and we had 12 girls there so water if you need to look at but overall we had a nice day thank you
Cindy E.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von VrboOwner am 27. Juli 2023
Thank you for taking the time to leave a review we hate to see it did not supply enough hot water for everyone. We will have it looked into to make sure it is working properly!
Verifizierte Bewertung
10/10 – Hervorragend
Ashlee M.
20. Okt. 2023
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Cozy
I had unit 13F it was very spacious. Everyone enjoyed themselves my only complaint is I went to do laundry the clothes washed just fine but I went to dry the clothes the dryer didn’t work. It would only heat up but not tumble so I had to hang the clothes over kitchen table chairs. Overall I would bring my family back to this location.
Ashlee M.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von VrboOwner am 2. Nov. 2023
We hate to see you had a issue with the dryer we will have it looked into. Hope you keep up in mind for next time!
Verifizierte Bewertung
6/10 – Okay
fatima c.
4. März 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Bed Bugs
One of the rooms had beg bugs my niece was bitten. They changed us to another suite and that one was missing pots and pans, and cooking utensils, and some of the dishes were dirty. Before the bedbug incident I liked the stay. They need to get encasements for mattresses not those mattress protector that protect nothing.
fatima c.
Aufenthalt von 4 Nächten im Februar 2021
Antwort von VrboOwner am 4. Mai 2021
We truly regret that your last visit did not exceed all of your hopes. We are very sad to see your review of this condo. We take such claims extremely serious and immediately sent out a professional pest control service to evaluate the cabin and address any possible insect issues. We also provided you with alternative accommodations based on our limited availability. You should also know that the cleanest cabin or 5 star hotel room can have insects brought into a cabin by guests. Cleanliness has nothing to do with how such insects enter a cabin. They are travelers, just like fleas or ticks, which are brought in by an individual or a pet. When any unforeseen issues or maintenance concerns arise we will always move quickly to address them as soon as possible. We were all very happy to hear that the expert opinion on this cabin was that there were no bed bugs found in the cabin during their investigation. We are sorry that you did not fully enjoy your last trip to the Smoky Mountains. We will continue to strive to provide all of our guests with a great vacation experience and know that given the chance your next visit can be one that you truly enjoy.
Verifizierte Bewertung
4/10 – Mangelhaft
Jennie L.
18. Mai 2025
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Not as advertised
Upon checking in we noticed it was not clean. We swept and cleaned up spiderwebs, dusted, swept baseboards, cleaned toilets, and killed bugs. Mold/mildew on bathroom ceilings, lights out in all bathrooms, one bed sink in the middle so 2 people couldn’t sleep in the same bed. IThe upstairs neighbors had kids and you could hear them running constantly. I will not recommend staying here at all. I will say, I was in constant communication with someone from the company but they could only tell me they would pass along my concerns. I’m waiting for a partial refund.
Jennie L.
Aufenthalt von 3 Nächten im Mai 2025
Antwort von VrboOwner am 22. Mai 2025
Thanks for the honest review Jennie. It's always tough hearing when we didn't live up to our standards and it appears we didn't in this case. You and I have already spoken about this but we will be working to address these items with the appropriate team members and the owner to ensure that these are fixed before it impacts and future guests. Thank you for staying with us and we hope that we will have the opportunity to show you a VIP experience in the future.
Verifizierte Bewertung
8/10 – Gut
Jeremy R.
24. Juli 2023
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Good Location and Clean Property
Checkin was messed up since i was never sent the code. That jist took a call or two but since it was 10pm and very dark with no lights on porch it was a bumpy start. Outside checkin and poor lighting and communication the unit and location was great. We had a church group above us that rehearsed a River Dance segment around 11pm nightly it seemed and that was loud but prob normal on vacation. The last issue was poor communication on check out procedures.
J R
Jeremy R.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von VrboOwner am 13. Sept. 2023
Thank you for taking the time to leave a review we are pleased to hear you enjoyed your stay! Hope to see you again soon!
Verifizierte Bewertung
10/10 – Hervorragend
Samantha P.
16. Juli 2023
Gut: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Lage
Family Vacation in TN #1
This was one of the most amazing vacation experience I’ve ever had with my family. We had so much fun and enough room to sleep in without being overcrowded. I only had 3 issues. 1- when we arrived it seems that water was flooded near the hot tub area. 2- the next morning my nephew noticed the ceiling caved in and it has mold on the ceiling. 3- one guest didn’t seem to be mindful of other gussets when parking. He or she would park sideways so others couldn’t park which is a disadvantage for me. However I did call customer service and they were able to fix all of the issues we had except the inconsiderate guest who didn’t care if we had a parking spot.
Samantha P.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von VrboOwner am 1. Aug. 2023
We are happy to see you enjoyed your stay, and that we fixed the issues right away. Keep us in mind for next time!
Verifizierte Bewertung
8/10 – Gut
Jheniyah S.
13. Sept. 2022
Gut: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
First Booking with Vrbo
This was my first time using Vrbo and it was pretty easy booking with them. Overall, I did enjoy my stay here with my family. However, I wasn't aware at first when booking that they were setup like condos/apartments which wasn't a very big deal because the inside looked pretty nice. What bothered me the most though was that in two of the three bathrooms the shower liners had mold like spots on them. When I called the their help desk the lady was very nice and said she'd put the order in but no one ever came to switch them out. In the contract it said they don't refund for cleanliness because they stand by their work but they dropped the ball this time because it wasn't done the first time and then when I called they weren't switched, and it's unfair to us who stayed because we paid our money to not have everything spotless.
Jheniyah S.
Aufenthalt von 3 Nächten im Juli 2022
Antwort von VrboOwner am 30. Sept. 2022
Thank you for taking the time to leave us a review, I hate you had some cleaning issues that was not addressed. I will get these corrected with housekeeping. I do see the work order stating it was completed.
Verifizierte Bewertung
8/10 – Gut
Tiffany W.
20. Juli 2021
Gut: Sauberkeit, Check-in, Kommunikation und Lage
Eden Crest Stay
Our stay went fine, and we enjoyed our time in the Smokey Mountains. I gave the accuracy of the listing a 3 star as I received an email from Eden Crest the morning of our arrival letting us know that the bed situation was different then originally listed. This didn't work for the number of families we had staying so Eden Crest did bring in (2) roll aways for our use so everything worked out. The rest of the condo was clean and as shown in the description. We did have an issue with the refrigerator not working correctly so Eden Crest also brought in a new refrigerator for our use. Overall Eden Crest was very responsive and easy to work with either by phone or text. Our only complaint would be we were on the Lower Level and could hear the people above us walking around all night and our neighbors next to us....the walls are thin. That being said, if we were to stay again we would book a private cabin or a condo on the top floor.
Tiffany W.
Aufenthalt von 5 Nächten im Juli 2021
Antwort von VrboOwner am 5. Aug. 2021
Thank you so much for taking the time to send a review regarding your stay. These reviews are very important to us as they allow us to discover what areas we excel at but also what areas need attention. Our desire is to try and provide all our guests with a wonderful vacation experience. We hope to see you again very soon!
Verifizierte Bewertung
8/10 – Gut
Deanna S.
1. Jan. 2021
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Overall a good stay but a few items to be noted!
Overall our stay was really nice and relaxing but there were a few problems we did have. The first one-the lighting and parking for the facility are TERRIBLE! We arrived after sunset and there were no street lights or poles and the “parking lot” does not have lines or designated spaces. It was honestly one of the major downfalls of the whole facility. The second issue was the noise level- however we do know this was no fault of the facility itself but if you are going for peace and quiet this may not be the location for you.
The last piece of information we would like the share is the cabin is very poorly stocked. You need to bring dishwasher pods and extra toilet paper as no dishwasher pods were left to run the closing cycle and only 5 rolls of toilet paper were in the whole place!!
Again we do understand some of this is not the actual facilities fault but we just wanted to share this information for future visitors.
Deanna S.
Aufenthalt von 2 Nächten im Dezember 2020
Antwort von VrboOwner am 2. Jan. 2021
We are so glad that you enjoyed your recent visit! We truly appreciate the time you took to send your observations as constructive feedback is a gift that we never take for granted. It’s the only way to grow and improve and that’s an important focus of ours. Your feedback is greatly appreciated and will certainly use this as an opportunity to better improve our product and ensure all deficiencies highlighted are looked at. We only provide a starter pack of toilet paper , paper towels, etc. Once the starter pack is depleted it is the guest responsibility to provide those types of things. We really hope to have the opportunity to welcome you in the future.
Verifizierte Bewertung
6/10 – Okay
Robert H.
4. Dez. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great location, but there were challenges
We stayed over Thanksgiving weekend in unit 13F.
---The Good:
-Fantastic Location. Minutes away from Dollywood!
-Check-in and Check-out process were simple with one exception listed below.
-Staff called to validate we were able to get into the room.
-Overall cleanliness was very good.
-Overall communication with staff was great.
---The Bad:
-Separate rental agreement required before checking-in and they wanted me to email a copy of my driver's license. This is Personally identifiable information (PII) that needs higher levels of protection.
-All Beds were very uncomfortable. One bed was sagging badly from use.
---The Ugly
-Walls/floors are thin and you can hear your neighbors talking/moving around. We clearly heard the neighbors above us and they were up past 1AM.
-Main bathroom shower, the handle falls off as there is no grub screw to keep it on. The tub backed up immediately as well. This made us question if the tub was actually cleaned.
---Summary
-We most likely will not stay at this location again due to the beds and thin walls/floors. We would stay at another Eden Crest property though, if there were none of these issues.
Robert H.
Aufenthalt von 2 Nächten im November 2024
Antwort von VrboOwner am 5. Dez. 2024
Thank you for sharing your detailed feedback. We're thrilled you enjoyed our prime location and appreciated our team's efforts in communication and cleanliness. Your concerns about the rental agreement and ID being required for remote check-in are to protect from Identity theft and fraudulent charges and protect both the cabin owners and guests and our process is to ensure guest security. We're sorry for the discomfort caused by the beds and noise. We will share the feedback with the management team and the condo owners. Your willingness to consider another Eden Crest property means a lot to us, and we hope to welcome you back as we have chalets and cabins that would offer a more serene and peaceful stay!
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