6/10 – Okay
Man M.
14. Aug. 2023
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in und Kommunikation
I felt unwelcome
I felt unwelcome on check-in. The hosts were accusatory and somewhat off-putting in their communications. They were suspicious of the clearly fictitious name VRBO added from Google, I didn't even add this name as it was scraped from Google. That's fine, I emailed them late at night when I landed but I'm no scammer.
They demanded a list of names of people who will be staying and made us meet them to checkin even though the door had a code and no key is necessary. I had to plan my family reunion around meeting them and they would not accept a 2 hour window. I understand northern Michigan is different from city life but I've never had to give a list of names like I'm checking into prison.
They added unnecessary stress to my family reunion at the end of the day. I've used the other big bnb website and VRBO for years, never any issue or unwelcoming hosts before this.
The house is fine, it's a decent Northern Michigan property that met my expectations. It's not bad. They maintained the property well and the house was cozy and decorated well. I didn't spend much time there but the beds were fine.
Overall the hosts would get a 2 out of 5 stars. The property would get 5 stars for meeting my expectations.
Man M.
Aufenthalt von 2 Nächten im August 2023
