We rented this home from 7/1/17-7/17/17, after a few days we woke up one morning, both my husband and two of our four children covered in red bumps. First thing we thought of was bed bugs, as we knew it was not mosquito bites. My husband had worked for Arrow Exterminators many years ago so we knew what to do, remove all covers and wash in very hot water, then put in the dryer for at least 30 minutes which I did and longer. Vacuum mattress, base and boards which we also did. Then sprayed everything mattress, base, boards, curtains basically everywhere in the bedrooms with Lysol spray. When we called the owner to let her know she said she would get an exterminator in. Next day exterminator arrives and finds nothing ( I wonder why? we obviously did a great job on cleaning) anyway we informed the owner what the exterminators said, her response was, I will get them out again tomorrow with a dog to be sure. We did not ask for any of that it was her decision. Before leaving my children and I did a walk of around the house inside and out to make sure it was clean while also cleaning and putting sheets in washer, washed and folded towels left the rest washing and drying, I thought to myself I will make it easy on the cleaner. We were no sooner back in GA (7/24/17 to be exact) when we get an email letting us know she is filing a claim for the exterminator fees, fees to replace two duvets and apparently a hole in the screen. I am sorry but, that is crazy. It was not our decision to call the exterminator, nor did we leave stains on any duvets, or make a hole in any part of the screen enclosure. In all the years that we have been going to Naples, Florida (7-8 years every summer) which we love so much, have we ever had anything like this happen or been accused of such wrong doings. We have always strived to leave the vacation homes that we rent (we always rent homes as we are a family of 6) the same way we find them. We usually stay at Briarwood which we highly recommend, we have stayed with one family in particular 3 times as they own 3 houses at briarwood they have not charged us a cleaning fee since the first year as we leave it so clean, they have even been so kind as to give us a free night stay. Needless to say I am shocked by such behavior, if you do not want to be charged more than what you pay do not stay here we would not recommend it to ANYONE.