Pointe West Resort - Schatz am Strand

Thank you for taking the time to share your honest feedback. We're delighted you found the condo clean, well-stocked, and easy to access, and that our maintenance team was able to respond quickly when the thermostat issue arose. We apologize for the dust you noticed, the dryer requiring multiple cycles, and the difficulty opening the balcony doors. We understand how these issues have impacted your comfort, and we regret that we fell short in some areas. Your insights are very helpful as we continue to look for ways to improve. We're grateful for your kind words and are happy to hear that you were pleased with your overall experience. We’d love the opportunity to host you again and provide a much better experience in the future.