Wildblumen Landung - Pine Mountain Lake

Thanks for sharing your honest feedback. We're happy you and your family enjoyed the home, especially the spacious layout and that it was clean and well-appointed. We apologize for the issues that detracted from your experience, especially the loose front railing and the upstairs shades. We strive to provide every guest with a comfortable and enjoyable experience, and we regret that we fell short in your case. We've forwarded your insights to our local team so they can investigate and ensure it receives the necessary attention. We’d love the opportunity to host you again and provide a much better experience in the future.

Hello Usha, thank you for taking the time to provide your feedback regarding your recent stay with us. We are glad that you have considered our property. However, we apologize for the inconvenience of booking 2 nights. We are hoping that you will consider us again next time.

Hi, Cindy. Thank you for providing us with this valuable feedback. To clarify, we provide our guests with a starter kit of supplies. This includes cleaning supplies, toiletries, and paper products. Once these supplies run out it is the responsibility of our guests to provide any additional supplies throughout the remainder of their stay. Supplies are restocked before each guest. We apologize for any inconvenience this may have caused during your time with us. We are so glad that you had a wonderful time at our beautiful home. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.

Thank you for taking the time to share your feedback. We are sorry to hear about the issues you encountered with the gas grill, the lack of coffee, and the presence of spiders, as well as the condition of the garage. We understand how these things could have affected your stay, and we apologize for any inconvenience. We have shared your comments with our local team so they can address these concerns and improve the experience for future guests. Thank you again for staying with us, and we hope to have the chance to provide you with a better experience in the future.

Thank you for your review, Catherine. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.

Hi, Hayleigh! We're happy you chose to stay with us and appreciate your feedback. It's disappointing to read you weren't happier, but hopefully you'll be pleased to hear your concerns have all been addressed by local staff since receiving your review. Thank you!